Facilities Manager

Overview

Expleo is looking for an experienced Facilities Manager to lead the delivery of facilities and workplace services across our UK locations.

This is a visible, varied role where you will ensure our workplaces remain safe, compliant, secure and operationally effective. You will work closely with internal teams and specialist suppliers, using your facilities expertise to improve service quality, control costs and create a positive workplace experience.

• National impact: Influence facilities operations and workplace standards across multiple UK locations.
• Ownership and autonomy: Lead supplier performance, statutory compliance and day-to-day facilities delivery.
• Varied responsibilities: Work across property services, security, workplace experience and operational resilience.
• Strong stakeholder exposure: Interact with all levels within the organisations, across all functions and business units.
• Continuous improvement: Identify smarter ways of working, improve service quality and deliver value for the business.

Responsibilities

• Lead facilities operations across Expleo’s UK sites, ensuring workplaces remain safe, secure, compliant and fit for purpose.
• Coordinate planned and reactive maintenance, resolving service issues and managing critical escalations.
• Ensure Risk Assessment and safe systems of work are embedded in all areas of the business and visiting services.
• Manage facilities suppliers and contractors, including maintenance, cleaning, security, waste, catering and specialist compliance services.
• Monitor supplier performance, service levels, costs and contract delivery and taking action where standards are not met.
• Maintain oversight of statutory facilities compliance, inspections, documentation and corrective actions.
• Oversee workplace security arrangements, including service providers, access control, keys and incident escalation.
• Manage facilities budgets, forecasts and expenditure in line with Expleo’s procurement and delegated-authority requirements.
• Lead and develop a small facilities support team, promoting clear objectives, effective performance and excellent service.
• Work with the Health & Safety Manager to support legal compliance, close audit actions and strengthen the safety culture.
• Support business continuity and disaster recovery planning for workplace-related risks and operational disruption.
• Partner with internal stakeholders to improve workplace services, employee experience and support for company events.
• In summary the job holder will have/undertake: UK-wide facilities ownership, maintenance coordination, workplace standards and facilities escalation to the role. It also includes extensive supplier oversight, covering selection, performance, cost control, compliance visits and service failure resolution. Statutory compliance, security arrangements, budget governance and leadership responsibilities have therefore been retained as core accountabilities.

Qualifications

• IWFM membership or qualification would be advantageous.
• A recognised health and safety qualification, such as IOSH Managing Safely or NEBOSH, would be beneficial.
• Current knowledge of relevant UK facilities, safety and statutory compliance requirements.

Essential skills

• Sound working knowledge of statutory building compliance, workplace health and safety, security and contractor management.
• Proven ability to manage outsourced suppliers, service levels, contracts and performance issues.
• Confidence managing planned maintenance, reactive issues and operational incidents.
• Strong stakeholder management and communication skills, including the ability to influence at senior level.
• Effective people leadership, with experience setting expectations and developing team members.
• A practical, organised and improvement-focused approach, with the ability to balance planned priorities and urgent issues.
• You do not need to meet every preferred criterion to apply. If you bring strong facilities leadership, sound judgement and a commitment to safe, effective workplaces, we would be pleased to hear from you.
• Knowledge of access-control systems and physical security operations.

Experience

• Strong experience managing facilities services, ideally across multiple UK sites.
• Experience controlling facilities budgets, reviewing quotations and identifying cost efficiencies.
• Experience in an engineering, technology, consulting or similarly regulated organisation.
• Responsibility for a geographically dispersed property or workplace portfolio.
• Experience supporting business continuity or disaster recovery exercises.
• Experience contributing to office moves, refurbishments or workplace improvement programmes.
• A relevant facilities management qualification, professional certification or equivalent practical experience.

What do I need before I apply

• Hybrid, with an on-site presence based on business needs and regular travel

Benefits

• Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges  
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects   
• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses  
• Competitive company benefits
• Always working as one team, our people are not afraid to think big and challenge the status quo 

• As a Disability Confident Committed Employer we have committed to:
• Ensure our recruitment process is inclusive and accessible
• Communicating and promoting vacancies
• Offering an interview to disabled people who meet the minimum criteria for the job
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”. 

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive