Full-Time

Operations Associate

Posted on 3/20/2025

Stripe

Stripe

10,001+ employees

Online payment processing solutions provider

No salary listed

Junior, Mid

Bengaluru, Karnataka, India

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Customer Service
Data Analysis
Requirements
  • You have a user first mindset and are energized by the challenge of solving difficult problems
  • You have excellent communication skills, both written and verbally
  • You excel in critical thinking and problem solving
  • You might have close to 1 to 3 years of experience in customer service or internal/external user-facing operations
  • You enjoy learning about products and processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges
  • You are able to identify opportunities to improve operational efficiency
  • You have a process-oriented mindset and ability to get things done
  • You enjoy working in an in-office environment with strong cross team collaboration and support
  • You are able to prioritize and enjoy working in a dynamic space
  • You are humble and have a proven track record for working well across teams and with external partners
Responsibilities
  • Review and validate reports of violations flagged by various agencies while ensuring compliance to law and regulatory board.
  • Support users' concerns and provide exceptional customer service.
  • Analyze current processes and initiate changes aimed at scaling operations and enhancing user experience.
  • Respond to reports submitted by legal and government entities via email.
  • Collaborate closely with other Stripe teams to enhance product offerings and improve messaging around new products and features.
  • Gather unique insights into how thousands of businesses using Stripe operate and scale.
  • Gain a comprehensive understanding of Stripe's operations from the ground up and contribute to the organization's future impact.
  • Play a key role in establishing a new team and fostering an operational culture at Stripe.
  • Partner with global operations specialists or business process owners to manage critical workflows effectively.

Stripe provides online payment processing solutions for internet businesses through a suite of payment APIs. These APIs enable businesses to accept and process payments easily over the internet. Stripe serves a diverse clientele, including small startups and large enterprises, across various sectors such as e-commerce, subscription services, and marketplaces. The company focuses on simplifying and securing online payments, charging fees based on the volume of transactions processed. Its offerings include core payment services, billing tools for subscriptions, solutions for managing payments in marketplaces, and additional services like fraud prevention, business financing, and identity verification. Stripe's goal is to make online transactions seamless and secure for businesses of all sizes.

Company Size

10,001+

Company Stage

Private

Total Funding

$10.6B

Headquarters

South San Francisco, California

Founded

2010

Simplify Jobs

Simplify's Take

What believers are saying

  • Stripe's integration with PayPay expands its reach in the Japanese market.
  • The partnership with Luckin Coffee boosts Stripe's presence in Southeast Asia.
  • Stripe's entry into the stablecoin market taps into digital currency demand.

What critics are saying

  • Stripe's stablecoin venture may face increased regulatory scrutiny globally.
  • Integration with PayPay in Japan could face competition from local solutions.
  • Stripe's expansion in Southeast Asia may encounter diverse regulatory challenges.

What makes Stripe unique

  • Stripe offers a comprehensive suite of payment APIs for online businesses.
  • Stripe's infrastructure supports a wide range of industries, from e-commerce to marketplaces.
  • Stripe's fraud prevention tools, like Radar, enhance transaction security for businesses.

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Benefits

Inclusive coverage - We provide a thoughtful and balanced set of benefits that allow Stripes to be their best selves and do great work. Whether that means offering comprehensive mental, physical, and medical health plans, supporting Stripes’ financial futures, providing fertility benefits and parental leave, or making sure Stripes have access to healthy food at the office, our robust programs put Stripes and their families first.

Growth by way of learning - We are voracious learners and teachers. Our Education team delivers an onboarding and product training curriculum for all new Stripes, and hosts expert-led courses on things like project management fundamentals and macroeconomics. Beyond the formal program, Stripes are constantly sharing knowledge with each other through conversation, documentation, reading groups, and informal talks.

A principled approach to food - The food program holds a special place in Stripe’s history and future. These Stripes come to our kitchen from a breadth of backgrounds and experiences, and focus on one proposition—respect. This is apparent not only in the local ingredients they work with or in the gracious, teamwork-driven buffet lines, but also in their approach to growing a global team through sustainable food practices and minimal waste.

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

0%
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