Digital Activation Specialist

Job Description

The Role: This is an exciting opportunity to be part of a successful and growing Digital Trading team working on established digital websites. Passionate about digital trading, this is a fantastic opportunity for someone looking to develop their trading, analytical and commercial skills through a hands-on role at the heart of a fast-paced digital business. Joining at a period of high performance and significant investment into digital, you will gain exposure to a wide range of trading activities, cross-functional teams and industry-leading platforms, contributing to the growth and performance of the Frasers Group Digital Team.

Key Responsibilities: Reporting into the Senior Digital Activation Specialist, you will be responsible for the successful execution of campaign, brand and promotional strategies, working closely with digital marketing, commercial and optimisation teams to deliver trading actions that drive conversion, customer engagement and key commercial KPIs.

• Executing day-to-day trading of a website(s), under the guidance of the Trading Activation Lead and Trading Managers
• Manage reporting of daily, weekly, monthly trade, providing detailed analysis of key business drivers and delivering actionable recommendations to ensure sales and contribution targets are achieved
• Utilising available resources to monitor trading performance, customer behaviour and competitor activity, providing insight to support day to day trading decisions
• Oversee and report on the weekly content for site changes, campaigns, promotions and brand partner updates.
• End-to-end management of all critical paths for campaign and promotional activity, including awareness of upcoming activities
• Ensure clear communication of product priorities, trading plans and campaign activity to digital marketing and optimisation teams
• Assist with coordinating evergreen and seasonal content requirements to drive SEO, customer engagement and conversion.
• Manage process of improving product content, supporting teams to resolve any issues as quickly as possible to optimise sales
• Support the day-to-day trading of the website, reacting quickly to performance trends, commercial priorities and customer behaviour to maximise revenue and conversion opportunities.

People Management.

• Set clear objectives, goals, and development plans for Digital Activation Assistant(s) as relevant
• Collaborate effectively with key internal and external stakeholders, utilising appropriate communication and people management methods.
• Be an active and positive contributor to the team, contributing to the overall digital strategy
• Represent the Digital Trading Team across the wider business, ensuring digital KPI’s are understood and achievable for all

Qualifications

• Valid working rights for the UK countries
• Analytical with strong reporting skills and attention to detail
• Advanced Google Analytics, Contentsquare, and Excel user
• Experience working within e-commerce platforms
• Independent, self-motivated, and proactive
• At least 2 years of experience in a similar digital trading or ecommerce management role in a retail or consumer brand

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:

Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew

Employee Welfare

Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.