Zeiss

Corporate venture capital for deep-tech startups

Service Manager

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeTaipei City, TaiwanNo salary listedIn-person

About the Job

Requirements

A proactive attitude and problem-solving ability.
Fluency in English.
Ability to work under pressure and as part of a team.
Familiarity with optical systems.
Familiarity with TCP/IP connections, PCs, servers, and database backup and restoration.
Comprehensive knowledge of Microsoft Windows, antivirus protection, and other Windows-based tools.
Willingness to travel internationally for regular training in Germany, the United States, and China.
Demonstrated leadership and management skills.

Responsibilities

Provide high-quality after-sales service to hospitals and private clinics.
Handle technical inquiries and provide instrument installation, maintenance, troubleshooting, and repair.
Communicate effectively with internal and external stakeholders.
Handle service quotations and service contracts, and collect service accounts receivable.
Set up and use CRM and SAP for the MED service team.

Main Tasks:
1. Provide high quality after-sales service to hospitals and private clinics
2. Handle technical inquiries, provide instrument installation, maintenance, troubleshooting and repair
3. Effective internal and external communication
4. Handling of service quotation, service contracts and collect service AR.
5. Set up and utilize CRM and SAP for MED service team

1. Proactive attitude and problem solver
2. Excellent communication skills, Fluent in English
3. Able to work under pressure and in a team
4. Familiar with optical systems
5. Familiar with TCP/IP connection, PC, server, database backup and restore
6. Comprehensive knowledge of Microsoft Windows, Antivirus protection, and other Windows based tools.
7. Willingness to travel internationally (Regular training will take place in Germany, USA and China).
8. Demonstrated excellent leadership and management skills

Your ZEISS Recruiting Team

About the Company

Zeiss

Corporate venture capital for deep-tech startups

ZEISS Ventures is the corporate venture capital arm of the ZEISS Group, investing in deep-tech startups that align with its core business areas. It focuses on early-stage rounds (pre-Series A to Series A), typically $1–$5 million, across Information Technology, Industrial Tech, MedTech, and Life Sciences. It adds value by providing targeted funding and using ZEISS’s global network and expertise to support portfolio companies. The goal is to accelerate development of new technologies and business models that complement ZEISS’s portfolio, while actively engaging with external innovation.

Company size: 5,001-10,000
Company stage: Growth Equity (Non-Venture Capital)
Total funding: $69.9M
Headquarters: Oberkochen, Germany
Founded: 2001

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