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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyUpdated on Nov 11
InternshipBurnsville, MN, USA$20.50 - $24.25

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over a period of time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Actively seek ways to help people in a friendly manner, understand patients’ reactions, and respond appropriately.
  • Use verbal and written communication to interact with patients and colleagues, including active listening and asking questions as appropriate.
  • Use mathematics to determine quantities such as tablets to dispense, days’ supply, and full or additional bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; stoop and bend; and maintain close visual acuity for tasks such as transcribing, viewing computer terminals, and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Accurately convey detailed spoken instructions and receive detailed information through oral communication.
  • Perform additional tasks as directed by a supervisor or manager.

Responsibilities

  • Complete a comprehensive training roadmap focused on Key Learning Experiences, activities, and time spent with district leaders, gaining an overview of store, district, and regional operations.
  • Assist the pharmacy team with smooth pharmacy operations and prompt, safe, and accurate prescription fulfillment while providing caring patient service.
  • Apply pharmacy school learning in real-world practice under the direction of a preceptor and prepare for increasing responsibility toward a pharmacist role.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations for safe and accurate prescription fulfillment.
  • Create personalized patient experiences at pick-up, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, field medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and company procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health requirements.
  • Review and collect patient information, and track and document it for each applicable patient.
  • Remain flexible for scheduling and business needs, contributing to a safe and inclusive team dynamic and voluntarily traveling to stores in the market for shifts as needed.

Desired Qualifications

  • Have at least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to obtain immunization certification; once state regulations are met, interns should work toward providing patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and across the market at other locations to meet business needs.
  • Be proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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