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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Utility Clerk

Janitorial ServicesPosted on Nov 12
Full-timeSpringfield, MA, USA$16.25 - $19.50In-person

About the Job

Requirements

  • Must successfully complete required training and certification processes.
  • Must be at least 18 years old to operate equipment and enter age-restricted areas; employees under 18 may perform parking-lot cart functions.
  • Frequently lift objects up to 50 pounds and, with assistance, move heavy or awkward objects over 50 pounds.
  • Use a pallet jack to pull and push pallets.
  • Frequently bend, climb, crawl, pull, reach, stoop, and climb ladders or step stools.
  • Have regular, predictable, full attendance.

Responsibilities

  • Provide members with prompt and courteous service and assistance while maintaining safety and sanitation standards.
  • Maintain cleanliness throughout the club, including the sales floor, offices, restrooms, outdoor grounds, and parking lot.
  • Gather and return carts and flatbeds from the parking lot to the club entrance; remove trash and debris from the parking lot, cart corrals, and exterior.
  • Ensure carts are stocked at the club entrance, clean, and in working order; remove unsuitable carts from service.
  • Return new and unused merchandise to the sales floor.
  • Perform maintenance and cleaning, including wet and dry mopping, sweeping, vacuuming, carpet extracting, washing glass, emptying trash receptacles, and pulling pallets.
  • Maintain outdoor club grounds, including cart corrals, sidewalks, and outdoor trash receptacles.
  • Prioritize maintenance and cleaning duties efficiently across the club.
  • Safely operate floor scrubber, trash compactor, and cardboard baler in accordance with established safety standards.
  • Restock maintenance and cleaning supplies and keep supply areas on the receiving dock and maintenance closets clean, neat, and organized.
  • Perform minor and routine building repairs and notify management when major repairs may be needed.
  • Maintain club policies and procedures and perform other assigned duties, including work in other departments as needed.
  • Carry out assigned job functions and responsibilities and support club policies, procedures, and compliance.
  • Act with honesty and integrity, address member concerns, and escalate concerns as appropriate.
  • Help maintain a safe and positive environment for members and team members.
  • Deliver service excellence, resolve and de-escalate member concerns, and uphold daily GOLD Member Standards: Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean.
  • Work with the team to deliver daily GOLD club standards: keep items stocked, execute promotional plans, maintain accurate visible signage, and keep the club clean and organized.
  • Understand how to access and read departmental production or financial performance reports and how consistent execution affects the business.

Desired Qualifications

  • Prior maintenance or janitorial experience is preferred but not required.
  • Prior retail or wholesale experience is preferred.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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