Social & Community ServicesResidential & Direct Support
About the job
Requirements
Educated to degree level or equivalent, or currently working towards a degree, is desired.
A valid First Aid Certificate is desired.
Safeguarding Level 1 and 2 qualifications are desired.
Excellent communication and interpersonal skills are essential.
Ability to deal with complexity and resolve difficult problems and issues of varying nature is essential.
Ability to engage students in activities in boarding house common rooms is essential.
Must demonstrate the ability to form and maintain appropriate relationships and personal boundaries with children and young people.
Must demonstrate emotional resilience when working with challenging behaviours.
Must demonstrate a positive attitude toward using authority and maintaining discipline.
Must possess a caring and compassionate nature and demonstrate authority and approachability.
Must wear the designated company uniform while on duty and keep it clean and presentable in accordance with the dress code.
Must cooperate with Health and Safety arrangements, implement risk-assessment control measures, and complete relevant Health and Safety training.
Responsibilities
Promote and safeguard the welfare of students for whom the House Parent is responsible and with whom they come into contact.
Ensure excursions operate to relevant Health and Safety, safeguarding, and human resources standards.
Take part in onsite afternoon and evening activities as required.
Ensure students reach their activity meeting points in a timely manner.
Maintain student behaviour and discipline in the boarding house.
Minimise damage through supervision and observation, and report occurrences to the Centre Manager.
Provide pastoral care and support the well-being of all pupils resident in the allocated house.
Liaise with Group Leaders and the Centre Manager when welfare issues arise.
Act as guardian for individual students resident in the house, which may include supporting them with laundry.
Assist with the activity and excursion programme, including organising and supporting evening entertainment in the houses and supporting groups on trips with the activity management team.
Know and enforce school rules and regulations, particularly welfare, Health and Safety, and fire procedures.
Monitor student behaviour and report problems to the Group Leader and Centre Manager.
Inspect all rooms daily, minimise damage, and report damage to the Centre Manager and Group Leaders.
Ensure students know how to access housekeeping and laundry facilities.
Assist the Centre Manager in allocating students to houses.
Welcome and assist with rooming students and Group Leaders on arrival, and assist with student departure procedures.
Implement a House Points system under guidance from the Centre Manager and Activity Management team.
Attend regular meetings with the Centre Manager and Welfare Manager.
Promote and safeguard student welfare in line with legal, accreditation, and company requirements.
Maximise student and Group Leader satisfaction by ensuring their experience meets or exceeds expectations.
Support the development of students’ life skills during their Embassy experience.
Perform morning house supervision and room checks, lunchtime house supervision, and evening house supervision that includes leading activities from the boarding house common room.
Attend team meetings and activity planning and support sessions as required.
Operate in accordance with the company Code of Conduct and local policies and procedures relating to academic, welfare, and safeguarding matters.
Desired Qualifications
Experience working with juniors.
Experience in a summer school or boarding school environment.
Join our winning team of global superstars in summer 2026
Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, Malta, Spain, South Africa & UAE. Students learn English or Spanish whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.
From its humble beginnings in Hastings over four decades ago, Embassy Summer has today evolved into a globally recognised and trusted brand. Our vision is to help our students succeed in a global community. We love bringing our young learners from around the world together through a common language and building global connections.
The House Parent is responsible for the pastoral care and well-being of all the pupil’s resident in their allocated accommodation building.
Key Responsibilities:
Promoting and safeguarding the welfare of students for who you are responsible and with whom you come into contact
To ensure the excursions operate to the highest standards of relevant Health & Safety, safeguarding and HR practices
To take part in onsite afternoon and evening activities as required
To ensure students are at their activity meeting points in a timely manner
To ensure that student behaviour and discipline is maintained in the boarding house
Through supervision and observation, the House Parent minimises the occurrence of damage and reports occurrences to the Centre Manager
Specific duties include:
To be responsible for the pastoral care and well-being of all the pupils who are resident in the allocated house
To liaise with the Group leaders and Centre Manager when issues of welfare arise
To act as guardian for individual students' resident in the house. This may include supporting with laundry
To assist in the activity & excursion programme, particularly working with the activity management team to organise and support evening entertainment in the houses and supporting groups on trips
To be familiar with, and always enforce, the school rules and regulations - particularly the Welfare, Health & Safety and Fire procedures
To monitor student behaviour and report and any problems to the Group leader and Centre Manager
To undertake daily inspections of all rooms and to ensure damage is kept to a minimum and reported to the Centre Manager and Group leaders when found
To ensure students are aware of all housekeeping and laundry facilities
To assist the Centre Manager in the allocation of students to houses
To welcome and assist in the rooming of students and Group leaders on arrival and assist with student departure procedures
To implement a House Points system under the guidance of the Centre Manager & Activity Management team
Attend regular meetings with the Centre Manager & Welfare Manager
Promote and safeguard the welfare of students in line with legal, accreditation and company requirements
Maximise student and group leader satisfaction by ensuring their experience meets or exceeds their expectations
Play an active role in the development of student’s life skills throughout their Embassy experience
Your working day will typically be broken down into the following shift patterns:
Morning house supervision - room checks (approx. 30mins)
Lunchtime house supervision - (approx. 1hr 30mins)
Evening house supervision - activity leading from the boarding house common room
(approx. 5hr 30mins)
Team meetings, activity planning & support sessions where required
Organisational Compliance:
The job holder will be expected to operate in accordance with the company’s Code of Conduct, and any local policies and operating procedures relating to academic, welfare and safeguarding matters.
Employees are required to cooperate fully with all arrangements in place related to Health and Safety which include implementation and compliance with control measures resultant from risk assessments and engagement with, and completion of, any relevant Health and Safety training.
Education desired.
Educated to Degree level or equivalent/or working towards
Additional qualifications desired:
Valid First Aid Certificate
Safeguarding Level 1 and 2
Essential criteria:
Excellent communication and interpersonal skills
Ability to deal with complexity and resolve difficult problems and issues varying in nature
Ability to engage students in activities occurring inside the boarding house common rooms
Desirable criteria:
Experience working with juniors
Experience in a summer school environment or boarding school
Personal Attributes:
Demonstrates the ability to form and maintain appropriate relationships and personal boundaries with children and young people
Demonstrates an approachable and upbeat demeanour
Demonstrates emotional resilience in working with challenging behaviours
Demonstrates a positive attitude to the use of authority and maintaining discipline
Possess a caring and compassionate nature, demonstrates authority and approachability
All staff are required to wear the designated company uniform while on duty. Employees must ensure that the uniform is worn properly, maintained in a clean and presentable condition, and always adheres to the company’s dress code standards.
Disclosure and Barring Service:
If you do not have a valid Enhanced DBS and are not subscribed to the DBS update service, we will need to apply for a new Enhanced DBS for you. Please confirm this at the time of application.
Equality and Diversity: Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.