Brand Lead
Posted on 1/16/2024
The RealReal

1,001-5,000 employees

Online marketplace for authenticated, resale luxury goods.
Company Overview
The RealReal sets itself apart as the world's largest online marketplace for authenticated, resale luxury goods, ensuring consumer trust with a rigorous authentication process managed by experts. The company's commitment to sustainability is evident in its business model, which supports the circular economy by giving new life to luxury items from hundreds of brands. Additionally, The RealReal offers unparalleled convenience to its users with services like free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Data & Analytics

Company Stage


Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Union City, NJ, USA
Experience Level
Desired Skills
IT & Security
  • Extensive knowledge and keen awareness of fashion, trends, and brands
  • Proficient computer/technology literacy and quick learner
  • Strong research skills and understanding of fashion collection information
  • Ability to analyze data and provide feedback to peers and leadership
  • Excellent verbal and written communication skills
  • Ability to prioritize tasks and stay organized in a high volume, fast-paced environment
  • 1+ years experience in a luxury fashion environment
  • Review all rejections within the inbound pipeline while meeting daily and monthly SLA and save goals
  • Identify items using fashion and trend knowledge along with TRR brand and condition standards to find covetable items within rejections which have high saleability potential and will bring value to the business
  • Clean and process products that can be re-added to the pipeline
  • Scan products into proper locations and ensure delivery to designated staging areas
  • Maintain neat, organized and clearly signed, labeled & dated work and staging areas
  • Research, input designer requests, and updates of brand codes in the system
  • Support Receivers daily by answering questions, participating in team huddles, and lending impactful feedback and guidance both 1:1 and in group settings
  • Maintain continuous, open communication with the Receiving Leadership, Training, Merchandising, and Authentication teams
  • Complete daily/weekly email recaps, Monitor team specific reporting, identify and proactively communicate opportunities to leadership, strategize solutions
  • Attend and participate in all required scheduled brand and merchandising meetings
  • Support the Receiving team, which may include but is not limited to, processing consignments, saving items,  auditing receivers, gathering examples, participating in assessment creation, or other assigned projects or tasks as needed
Desired Qualifications
  • Knowledge of vintage and archival fashion is highly recommended