Dialysis Social Worker

GROWTH

� Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.

� Coordinate transient arrangements.

� Demonstrate effective use of supplies.

� Perform duties as assigned to meet the patient care or operational needs of the clinic.

OUTCOMES

� Identify and counsel psychosocial issues.

� Provide patient and family education.

� Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.

OPERATIONAL

READINESS

� Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements.

� Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.

� Act as advocate on patient's behalf with the appropriate local, state, and federal agencies.

� Complete initial assessment of new patient psychosocial needs in adherence to state/CMS regulations and company policy.

� Complete KDQOL in accordance with company policy.

� Participate as a member of the Interdisciplinary team in all required patient assessment and care planning activities.

� Identify social agencies and other resources as appropriate to the needs of the patients, including but not limited to financial/funding sources.

� Be familiar with professional organizations related to kidney disease (i.e. National Kidney Foundation, American Kidney Foundation).

� Use personal protective equipment as necessary.

� Be familiar with all emergency operational procedures.

� Regular and reliable attendance is required for the job.

PARTNERSHIPS

� Provide information and referrals as needed.

� Attend and participate in the monthly Quality Assessment and Performance Improvement (QAPI) activities.

� Coordinate development and maintenance of patient/family support groups.

� Maintain collaborative working relationship with Medical Director and physicians.

� Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community.

� Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.

STAFF DEVELOPMENT/ RETENTION

� Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure.

� Educate staff and provide inservice training in relation to patient psychosocial care.

� Lead staff in team concepts and promote a team effort.