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Doctors of Physical Therapy

Therapist-owned private physical therapy network

Front Office Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeEl Paso, TX, USAIn-person

About the Job

Requirements

  • Must be at least 18 years old.
  • A high school diploma or GED is required.
  • Must be comfortable using computer systems and software.
  • Must support and collaborate with teammates.
  • Must be open to learning, feedback, and improvement.
  • Must be able to use a computer keyboard, monitor, and mouse frequently and use a monitor for extended periods.
  • Must be able to lift up to 20 pounds.
  • Must be able to sit or stand for long periods.
  • Must occasionally bend, stretch, or stoop.

Responsibilities

  • Greet and assist visitors and respond appropriately to inquiries.
  • Provide general service orientation to patients.
  • Review insurance eligibility and benefits.
  • Secure payment authorizations and collect copayments.
  • Provide patient service functions.
  • Manage incoming calls and distribute messages.
  • Schedule patients.
  • Maintain the office and lobby appearance and ensure office equipment is working.
  • Help foster a safe, warm, and friendly clinic atmosphere.
  • Take initiative and support the team, regardless of title.
  • Work with the team to solve challenges and celebrate successes.
  • Aim to exceed patients’ expectations in every interaction.

Desired Qualifications

  • One year of previous physical therapy or medical front-office experience is highly desirable.
  • Fluency in Spanish is preferred.
  • Provide excellent customer service in every interaction.
  • Thrive in a fast-paced environment and adjust to changing demands.

About the Company

Doctors of Physical Therapy

Therapist-owned private physical therapy network

Empower unites private physical therapy practices in the Southwest into a therapist-owned network that emphasizes a people-first culture. It delivers physical therapy care through its clinics in AZ, CA, TX, and LA, with therapists leading and collaborating across practices to provide high-quality care and meaningful outcomes for patients. Unlike typical chains, Empower keeps clinician ownership and local autonomy while sharing best practices and standards across the network, focusing on clinical excellence and a strong patient experience. The goal is to help people achieve a higher level of functional living by delivering effective therapy, supporting communities, and advancing the physical therapy profession.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
2018

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