Appolonia City

Sales Executive

Account ManagementConfirmed live in the last 24 hours

Full-timeOyibi, GhanaNo salary listedIn-person

About the Job

Requirements

A degree in Business Administration, Sales, Marketing, or a relevant field is required.
Proven work experience as an Account Manager, Sales Officer, or equivalent is required.
Solid experience with customer relationship management software is required.
The candidate must be mature, pragmatic, and flexible.
The candidate must be comfortable working autonomously as well as in a team.
Strong written and verbal communication skills are required.
The candidate must take a rigorous and organized approach, with good attention to detail.
The candidate must be hands-on and able to multi-task, establish priorities, and maintain organization in a rapidly changing environment.
The candidate must have high energy, be results-oriented, and have a strong work ethic.

Responsibilities

Serve as the lead point of contact for all Telecom customer account management matters.
Develop new business with existing clients and identify areas of improvement to meet sales quotas.
Take ownership of customer issues and follow problems through to resolution in accordance with the customer service charter.
Continuously improve the customer service experience, create engaged customers, and facilitate organic growth for the Telecom customer base over time.
Liaise with the technical team to undertake new connections and reconnections to Appolonia Connect Telecom fibre.
Support all regulatory activities necessary to operate and maintain the Telecom Business.
Work closely with the Utilities Manager to implement and manage the Telecom Billing and Revenue Management System to ensure profitability.
Provide accurate, insightful, and timely reports, memos, and presentations as requested by management.
Establish and maintain effective working relationships with staff, other departments, regulatory agencies, consultants, and customers; respond to requests for information and meet commitments within a reasonable time.
Create ways to increase brand awareness and build relationships with clients.
Monitor all communication channels and ensure proper follow-up to resolve inquiries promptly.
Develop a keen understanding of telecom objectives, audiences, and the competitive landscape to ensure sales success.
Comply with written and unwritten regulations, policies, work procedures, instructions, and safety rules, and ensure appropriate safety equipment is used.
Perform other duties as assigned.

Sales Executive

Appolonia City · Oyibi, Ghana · — · Posted 2026-06-03

Workplace: on_site

Department: Utilities Department

Description

Under the general direction of the Customer Service Executive, you will act as the main point of contact in all matters relating Appolonia Connect - Telecom client concerns and needs.

· Serve as the lead point of contact for all Telecom customer account management matters

• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

• Take ownership of customer issues and follow problems through to resolution in accordance with the customer service charter.

• Continuously improve customer service experience, create engaged customers and facilitate organic growth for the Telecom customer base over time.

• Liaise with the technical team to undertake new connections and re-connections to Appolonia Connect Telecom fibre

• Support all regulatory activities that are necessary to operate and maintain the Telecom Business

• Work closely with the Utilities Manager to implement and manage the Telecom Billing and Revenue Management System to ensure profitability.

• Provide accurate, insightful and timely reports, memos and presentations as requested by the management

• Establish and maintain effective working relationships with staff, other departments, regulatory agencies, consultants and customers. Responds to requests for information and meets commitments with reasonable time.

• Creativity by being able to compose creative ways to increase brand awareness and build brilliant relationships with the clients.

• Monitor all communication channels to ensure proper follow up is done to resolve inquiries promptly

• Develop a keen understanding of telecom objectives, audiences, and competitive landscape, to ensure sales success.

• Conform with and abide by all written and non-written regulations, policies, work procedures and instructions; ensure conformance and conforms to all safety rules and ensures use of all appropriate safety equipment.

• Perform other duties as assigned

Requirements

Hard skills and experience:

1.Degree in Business Administration, Sales, Marketing or relevant field

2. Proven work experience as an Account Manager, Sales Officer or equivalent

3. Solid experience with CRM software

Soft skills:

1. Mature, pragmatic and flexible.

2. Team player but comfortable working autonomously.

3. Strong written and verbal communication skills.

4. Rigorous and organised approach.

5. Good attention to detail.

6. Hands-on, ready to roll up the sleeves.

7. Ability to multi-task, establish priorities, and maintain organisation in a rapidly changing environment.

Personal characteristics:

1. High energy.

2. Result-oriented.

3. Strong work ethic.

Apply

Apply at Appolonia City

About the Company

Appolonia City

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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