Senior Digital Account Executive

Overview

Microsoft Elevate is Microsoft's dedicated organization for advancing Education, Nonprofit, Workforce Development, and AI-for-Good outcomes globally. We bring together commercial expertise, technology innovation, partner ecosystems, skilling programs, policy engagement, and philanthropy to help organizations and communities accelerate impact in an AI-powered world. Through our people-first approach, Elevate works to ensure technology creates inclusive economic opportunity- ensuring that artificial intelligence enhances human potential rather than replacing it.  

The Digital Account Executive facilitates Microsoft to better serve our Microsoft Elevate managed clients realize their potential and help them on their Digital Transformation journey. The Account Executive adds value by developing and maintaining deep customer relationships that include building relationships with executives at the Chief-level (CxO) as well as other Business and Technical Decision Makers within the customers’ organizations. The Digital Account Executive has to effectively leverage all the digital tools and processes available and orchestrate the other members of the team to address customer needs and requirements. Additionally, the Digital Account Executive engages with Partners to be able to find the best solution that will address the customer needs.

Efficiently orchestrate resources between different sales and specialized roles. Excel in key business processes such as territory management, pipeline management and overall business disciplines. Accountable forforecasting expected sales revenue.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

Account Management

Drives collaboration across internal teams, partners, and customers to achieve revenue targets and key milestones. Orchestrates resources and virtual teams around customer priorities and strategic opportunities. Leverages the partner ecosystem and Microsoft investments to maximize customer value and account performance.

Opportunity & Pipeline Management

Proactively identifies and qualifies opportunities, progressing them through the sales lifecycle. Maintains strong pipeline accuracy and sales discipline while identifying upsell and cross-sell opportunities. Understands customer strategy, budgets, and priorities to position tailored Microsoft solutions and drive investment decisions.

Customer Engagement

Serves as the primary customer contact, orchestrating Microsoft teams, partners, and resources across multiple business areas. Builds strong executive relationships, establishes appropriate engagement cadences, and acts as the voice of the customer internally. Uses CRM and digital channels to strengthen relationships and create new engagement opportunities.

Customer & Industry Insights

Develops a deep understanding of each customer's business, strategy, priorities, and decision makers. Connects customer needs to Microsoft's strategy and solutions, supporting business-value and ROI discussions. Brings relevant industry insights, trends, and tailored use cases to help customers identify new opportunities.

Solution & Industry Expertise

Maintains strong knowledge of Microsoft's solutions, strategy, and the industries of assigned customers. Understands customer business strategies and applies relevant industry knowledge to customer conversations. Completes required training and certifications and maintains an active personal development plan.

Qualifications

Required Qualifications (RQs) 

• 8+ years of sales and negotiation experience with year-over-year growth
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 6+ years of sales and negotiation experience or related work or internship experience with year-over-year growth
  • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 5+ years of sales and negotiation experience or related work
  • OR equivalent experience

Preferred Qualifications (PQs) 

• 10+ years of software industry sales and negotiation experience with year-over-year growth
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 8+ years of sales and negotiation experience or related work or internship experience with year-over-year growth
  • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 7+ years of sales and negotiation experience or related work

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.