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Black Box

End-to-end digital infrastructure and IT services

Senior Consultant - Cisco Collab

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeUnited StatesNo salary listedIn-person

About the Job

Requirements

  • Strong understanding of security and privacy controls for voice systems and the ability to design and configure systems according to current standards.

Responsibilities

  • Install, configure, and troubleshoot Cisco Unified Communications products, including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex, and Cisco Webex Contact Center.
  • Install and configure voice gateways as part of collaboration solutions.
  • Install and configure LAN switches and networking components.
  • Establish Quality of Service (QoS) policies.
  • Install and configure Session Initiation Protocol (SIP) border solutions, including CUBE and other Session Border Controllers (SBCs).
  • Troubleshoot integrated technology issues and maintain an accurate issues list.

About the Company

Black Box

End-to-end digital infrastructure and IT services

Black Box provides digital infrastructure solutions for large enterprises and public-sector clients, designing, integrating, and managing IT environments. It offers services and products across networking, data centers, cybersecurity, unified communications, and digital workplace, along with consulting, project management, and managed services to design, deploy, and operate systems. The company differentiates itself as a vendor-agnostic integrator with a global delivery footprint, offering end-to-end capabilities from initial design to ongoing support. Its goal is to help organizations build scalable, reliable digital infrastructure across distributed locations to support modern operations.

Company size
Not listed
Company stage
IPO
Headquarters
Plano, TX
Founded
1976

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