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Two Sigma

Quantitative finance firm building predictive models

Client Services Manager

Customer ExperienceConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 8 years of professional experience in investor relations, client onboarding, operational due diligence, or account administration.
  • Proficiency with investor relations standards and industry trends, with curiosity about process improvements and emerging technologies.
  • Experience leading or mentoring associates and working efficiently, strategically, and independently.
  • Strong communication and presentation skills and acute attention to detail.
  • Ability to balance a multifaceted workload, exercise good judgment across varied requests, and maintain a client-first approach.
  • Must obtain a Series 3 license within six months of hire; the employer will sponsor the license.

Responsibilities

  • Deliver a strong client experience to current and prospective investors by addressing firm- and fund-related inquiries, managing production and distribution of investor-facing materials, and overseeing capital transactions.
  • Collaborate with cross-functional business partners and fund administrators to ensure underlying capabilities are robust, integrated, and well presented.
  • Own initiatives involving the customer relationship management system, data integrity, client portals, and feature adoption as part of the operational backbone for the investor business.
  • Process, reconcile, and improve capital activity workflows involving subscriptions, redemptions, and transfers.
  • Promote strategic initiatives that improve efficiency and personalize investor services through artificial intelligence and other technology-powered solutions.
  • Represent the company brand, set quality standards, develop operational principles, and uphold governance frameworks.

About the Company

Two Sigma

Quantitative finance firm building predictive models

Two Sigma is a financial sciences firm that uses data analysis, rigorous inquiry, and invention to tackle complex problems in investment management, securities, private equity, insurance technology, and venture capital. Its product approach centers on building sophisticated predictive models powered by extraordinary computing power and vast data. Modelers and engineers test ideas with information and iterative improvement to drive progress. Compared with many peers, Two Sigma differentiates itself through a data-driven, model-centric investment process that relies on large-scale computing and extensive datasets rather than relying on traditional methods alone. The company aims to solve the toughest challenges in its fields and advance investment outcomes by continuously refining predictive models through experimentation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
$378.2M
Headquarters
New York City, New York
Founded
2001

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