Orlando Health

Not-for-profit healthcare system serving the Southeast

Optician

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Part-timeWesley Chapel, FL, USANo salary listed

About the Job

Requirements

A high school diploma or equivalent is required.
An optician’s license is required.
Excellent interpersonal and communication skills are required.
Excellent telephone etiquette is required.
Strong computer proficiency is required.
Demonstrated ability to lead people and get results through others is required.

Responsibilities

Assist patients in the Optical Department with their optical needs.
Greet patients professionally, cheerfully, and in a timely manner.
Verify patients’ insurance coverage and obtain authorizations.
Pull previous files and update patient demographics as needed.
Verify that HIPAA and privacy signatures are obtained.
Answer the phone promptly and professionally; take messages and follow through.
Make appointments for lens technician and insertion and removal training.
Handle customer needs and requests efficiently.
Assist patients with frame selection and demonstrate product knowledge.
Analyze prescriptions and guide patients to products and materials suitable for their prescriptions.
Price orders accurately and adjust and fit eyewear.
Resolve patient issues with eyewear.
Provide insertion and removal training for contact lens wearers.
Order frames, lenses, and contact lenses.
Accurately post charges in Intergy, collect monies, and post payments.
Balance and lock the journal each day, create a journal for the next day, and secure the deposit at the end of the day.
Log off Intergy and out of the computer before leaving.
Maintain an organized and clean work area, empty the HIPAA container into the destruction bin, restock frames at the end of the day, dust frame shelves monthly, and keep up with daily filing.
Perform other incidental and related duties as required and assigned.

Position Summary

Florida Medical Clinic Orlando Health

Job title: Optician

Status: Part - Time

Office Hours: Monday-Thursday 8:00-5:00 Friday -8:00-1:00

Location: This position travels to Land O' Lakes & Tampa.

Position Summary: Assists patients in the Optical Department with their optical need.

Why is Florida Medical Clinic Orlando Health your best place to work?

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
✅ Financial & Retirement – Up to 5% employer match on retirement contributions.
✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Essential Functions.
• Performs preliminary duties Greets patients professionally, cheerfully, and in a timely manner
• Verifies patient’s insurance coverage
• Obtains authorizations Pulls previous files
• Updates patient demographics as needed
• Verifies HIPAA and Privacy signatures are obtained
• Answers phone promptly and professionally
• Makes appointments for lens technician and I&R training
• Takes messages and follows through
• Handles customer needs and requests efficiently
• Promptly and cheerfully assists patients with frame selection
• Demonstrates product knowledge
• Shows ability in prescription analysis, and guides patient to the products and materials most suitable for their prescription
• Accurately prices orders Shows skill in the adjusting and fitting of eye wear.
• Problem solves in resolving patient issues with eye wear.
• Performs Insertion/Removal training for contact lens wearers
• Orders frames, lenses and contact lenses
• Intergy - Accurately posts charges
• Collects monies and posts payments Balances journal and locks it each day
• Creates a journal for the next day
• Secures deposit at the end of the day Logs off Intergy and out of computer before leaving

Other Related Functions
• Maintains an organized and clean work area
• Empties HIPAA container into destruction bin
• Restocks frames at end of day
• Dusts frame shelves monthly
• Keeps up with filing on a daily basis
• Performs other incidental and related duties as required and assigned.

Education/Training
• High School Diploma or equivalent required.

Licensure/Certification
• Optician’s License

Experience
• Excellent interpersonal and communication skills
• Excellent telephone etiquette
• Strong computer proficiency
• Demonstrated ability to lead people and get results through other

About the Company

Orlando Health

Not-for-profit healthcare system serving the Southeast

Orlando Health operates hospitals, clinics, and health services across the southeastern United States as a not-for-profit system. It delivers patient care through its network of facilities and clinicians, coordinating services to ensure continuity of care and reinvesting earnings into community health programs and facility improvements. Its not-for-profit status, long history (over 100 years), and regional focus distinguish it from for-profit competitors by prioritizing community needs over shareholder profits. Its goal is to improve local health and well-being by providing high-quality, accessible care and sustaining community benefits through reinvestment.

Company size: Not listed
Company stage: Not listed
Total funding: $250.5M
Headquarters: Orlando, FL
Founded: 1918

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