Quality Auditor

Job Description

Quality Auditor

Department: Quality
Location: Avon, NY
Reports To: Compliance Manager / Quality Manager
Union: Teamsters Local 118

Base Schedule: 6 AM - 2:30 PM Mandated OT as needed

Position Summary

The Kraft Heinz Company is currently seeking a Quality Auditor to work at our food processing facility in Avon, NY. This position is responsible for performing quality assurance activities that support food safety, regulatory compliance, product quality, sanitation verification, and production operations. The Quality Auditor works closely with Operations, Sanitation, and Quality teams to ensure products meet Kraft Heinz standards, customer requirements, and regulatory specifications while supporting a safe and efficient manufacturing environment.

Responsibilities

Essential Job Functions

• Perform pre-operational sanitation audits and daily housekeeping inspections.
• Conduct bacteriological and environmental swabbing activities.
• Verify compliance with HACCP programs and food safety requirements.
• Monitor metal detector performance and document verification records.
• Inspect incoming raw materials and ingredients as required.
• Perform hourly weight control checks utilizing approved systems and equipment.
• Conduct residual oxygen, gas mixture, seal integrity, and package quality testing.
• Complete finished product evaluations and case audits.
• Identify, document, and communicate quality concerns and non-conformances.
• Place product on hold when necessary and communicate findings to Quality leadership.
• Enter and maintain component complaint and quality documentation records.
• Complete required quality, food safety, and traceability documentation.
• Support regulatory, customer, and internal quality audits.
• Maintain housekeeping standards throughout the production shift.
• Participate in continuous improvement initiatives and corrective action activities.
• Perform all other duties as assigned.

Safety Responsibilities

• Follow all Kraft Heinz safety policies and procedures.
• Safely operate testing equipment and associated machinery.
• Follow Lockout/Tagout (LOTO) procedures as required.
• Wear and maintain required PPE.
• Report unsafe conditions, behaviors, and equipment concerns immediately.
• Support Kraft Heinz's safety-first culture.

Sanitation Responsibilities

• Verify sanitation effectiveness through audits, inspections, and environmental monitoring.
• Conduct pre-operational inspections to ensure equipment readiness.
• Support sanitation compliance and corrective actions when deficiencies are identified.
• Maintain GMP, food safety, and housekeeping standards throughout the shift.
• Safely handle sampling equipment, testing supplies, and sanitation materials.
• Support sanitation verification programs and documentation requirements.

Quality Assurance Responsibilities

• Ensure finished products and production processes meet Kraft Heinz quality standards.
• Verify compliance with HACCP, GMP, food safety, and customer requirements.
• Conduct product inspections, process checks, and quality testing activities.
• Communicate quality concerns immediately and support corrective action efforts.
• Complete required quality documentation accurately and timely.
• Support internal, regulatory, and customer audit requirements.
• Maintain integrity of quality data and records.
• Participate in continuous improvement and root cause investigations.

Skills Profile

Technical Skills

• Quality inspection and auditing
• HACCP and GMP knowledge
• Food safety verification
• Sampling and testing procedures
• Documentation and recordkeeping
• Data entry and computer skills
• Attention to detail
• Regulatory compliance understanding
• Problem-solving and troubleshooting

Professional Competencies

• Teamwork
• Communication
• Attention to Detail
• Accountability
• Reliability
• Adaptability
• Critical Thinking
• Time Management
• Safety Awareness
• Decision Making

Physical Requirements

• Standing up to 12 hours a day
• Lifting up to 25 lbs. regularly
• Occasional lifting of 50-100 lbs. with assistance as necessary
• Repetitive motion with hands
• Kneeling
• Twisting
• Squatting
• Reaching above shoulder level
• Working in hot and cold environments (Lunchables 40°F, Cool Whip 90°F/-35°F, Cold Storage 0°F)
• Working in loud environments over 85 decibels
• Able to give and understand instructions and hold conversations in a manufacturing environment as well as an office or classroom setting
• Must operate a computer and other standard office equipment

Minimum Qualifications

• High School Diploma or equivalent required
• Strong communication skills
• Ability to work all shifts, cover vacations, weekends, holidays, and mandated overtime as needed
• Ability to work independently and as part of a team
• Prior manufacturing experience preferred

Preferred Qualifications

• Prior manufacturing experience
• Food manufacturing experience
• Quality Assurance or Quality Control experience
• HACCP, GMP, or food safety experience
• Experience working in regulated manufacturing environments
• Experience performing audits, inspections, or product testing

Additional Information

• Applicants must be willing to work any shift, including weekends and holidays
• Overtime may be required based on business needs
• Employees are expected to comply with all federal, state, local, company, safety, quality, food safety, and sanitation requirements
• Employment offers are contingent upon successfully passing a pre-employment oral drug screen conducted onsite in accordance with company policy
• Successful candidates must be safety and quality oriented and demonstrate adaptability and teamwork in a fast-paced manufacturing environment

Benefits Overview

In addition to competitive pay, Kraft Heinz offers a comprehensive benefits package that supports your health, financial future, and personal well-being, including:

• Medical, Dental, and Vision Coverage
• HRA and Optional Flexible Spending Accounts
• 401(k) with Company Match and Additional Core Contribution
• Company-Paid Life Insurance and Short-Term Disability
• Employee Assistance Program (EAP)
• Pet Insurance and Voluntary Benefits
• Maven Family Support Resources
• Paid Vacation and Holidays
• Shift Differentials and Overtime Opportunities
• Growth and Advancement Opportunities

Benefits are subject to eligibility requirements, plan terms, and applicable Collective Bargaining Agreement provisions.

Compensation Overview

• Starting Pay: $22.69/hour
• Second Shift Differential: $1.25/hour
• Third Shift Differential: $2.50/hour

About Us

At Kraft Heinz, we produce some of the world's most recognized and trusted food brands. Our Avon facility is committed to manufacturing high-quality products while maintaining the highest standards of safety, food safety, and employee development. We foster a culture where employees can learn, grow, and build rewarding careers in manufacturing.

Why Join Us

We grow our people to grow our business. Whether you're building your manufacturing career or bringing previous quality experience, you'll have opportunities to develop your skills, contribute to world-class food production, and be part of a team dedicated to continuous improvement, quality excellence, and operational success.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Avon Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected].