Director – Business Intelligence & Data Strategy
Posted on 2/1/2024
LogicMonitor

1,001-5,000 employees

Comprehensive infrastructure monitoring for predictive insights
Company Overview
LogicMonitor stands out as a leader in the tech industry due to its comprehensive monitoring capabilities, from on-premises to the cloud, ensuring smooth business operations across various sectors. The company's commitment to customer empowerment is evident in its extensible monitoring platform, which allows businesses to shift from maintenance to innovation by identifying and solving problems before they arise. Furthermore, LogicMonitor's use of artificial intelligence and machine learning to anticipate customer needs and risks showcases its forward-thinking approach, providing insights that facilitate business growth and reduce operational expenses.
AI & Machine Learning

Company Stage

Series A

Total Funding

$142.9M

Founded

2007

Headquarters

Santa Barbara, California

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-4%

2 year growth

1%
Locations
Cambridge, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Data Analysis
Snowflake
CategoriesNew
Business & Strategy
Requirements
  • Bachelor's degree in Computer Science, Engineering, Statistics, Technical Science, MBA preferred
  • 10-15 years of experience, including leadership with hands-on data management
  • Statistical modeling, machine learning, and optimization as a data scientist or team leader
  • Understanding of data preparation, machine learning, deep learning, and natural language processing
  • Experience using Snowflake in collaboration with other data visualization tools
  • Experience with deploying cloud analytics capabilities
  • Demonstrated leadership with strategic influencing, decision-making, negotiation, and conflict resolution skills
  • Strong understanding of data methods to drive future business requirements, with the ability to comprehend implications of technology solutions
  • Forward-thinking with a passion for process improvement, optimization, and process standardization
  • Thorough knowledge of database management and data manipulation
  • Strong bias for action and a track record of delivering results in complex and fluid environments
  • Comfortable interacting with higher management, possessing composure and the ability to influence and negotiate
  • Excellent analytical and decision-making abilities
  • Proven global program management skills, from idea inception to completion and thorough evaluation
  • Experience in working with staff-augmented vendors and strategic partners to deliver secure solutions to customers on time
  • Experience developing/managing technology roadmaps & associated solution selection methodologies
Responsibilities
  • Transform the analytics landscape across LogicMonitor to the latest technology capabilities in a robust, cost-effective manner with a high return on investment
  • Lead collaboration with business executives and IT leaders to develop and deploy DIA service line roadmap and strategy
  • Manage service strategy, technology roadmaps, & associated solution selection methodologies, using influence to drive business adoption of solutions
  • Develop technology roadmaps and champion technology lifecycle management
  • Establish master and transaction data management roadmap and strategy - enable appropriate governance framework (people, process, and tools)
  • Oversee process maturity and technology for our service, advancing both to meet evolving business needs, ensuring the technical viability of existing solutions, and prioritizing system retirement based on business risk
  • Develop global resourcing & skill strategy to ensure achieving operational, project and DevOp commitments
  • Negotiate service level agreements with business partners, and yourself and others accountable for consistently meeting commitments
  • Evaluate service level performance, identifies issues, and develops plans to address shortcomings
  • Demonstrate a detailed understanding of service management processes, service level agreements and contracts, and assess whether they are appropriate for the agreed upon service level targets
  • Monitor and report on service levels, and periodically reviews them with business partners to ensure they continue to meet business needs
  • Ensure service is managed with a business and lifecycle focus
  • Proactively seek customer strategy and feedback to improve service effectiveness and performance
  • Liaise with process and service owners (strategy, design, transition, operations)
  • Think freely to exploit technological advances that address business needs
  • Determine and provide the appropriate level and type of analytics and insights to make sound financial decisions