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Services for the Underserved

Offers services to underserved New Yorkers

Shift Supervisor

Residential & Direct SupportPosted on Nov 5
Full-timeBrooklyn, NY, USA$23 /hrIn-person

About the Job

Requirements

  • An associate degree is required.
  • At least three years of experience in the MR/DD field or a related field is required.
  • AMAP training is required.
  • SCIP-R training is required.
  • CPR and first aid training are required.
  • A valid New York State driver's license is required, and the candidate must pass the insurance criteria.

Responsibilities

  • Ensure people supported receive the resources and support necessary to live meaningful lives aligned with their needs and aspirations in their programs and communities.
  • Monitor and ensure active adherence to plans for each person supported with intellectual and developmental disabilities.
  • Ensure appropriate supports and resources are available to Direct Support Professionals to follow each person's scheduled activities.
  • Serve as a role model to staff and people supported, and help develop best practices for supporting them.
  • Ensure staff use a person-centered approach to care and support, seeking different approaches when needed.
  • Promote individuals' independence and self-determination by applying person-centered practices that respect their strengths and preferences while addressing their needs.
  • Promote participation in meaningful daily living activities, including vocation, recreation, volunteerism, and engagement.
  • Maintain a positive environment that promotes respect and dignity for people supported.
  • Provide opportunities for people supported to personalize their environment, schedule, and experiences in the program.
  • Support each person's independence, choice, and outcomes.
  • Provide prompt, efficient, and personalized support to address requirements, requests, and concerns.
  • Provide habilitation services as prescribed in each client's service plans, including CFA, Individual Service Plan, and Habilitation Plan.
  • Be responsible for overall facility functioning during the Program Director's absence.
  • When the Program Director is absent, supervise and instruct all Direct Support Professionals on shift.
  • Manage people-supported funds and agency expenditures during the shift, including petty cash and recreation funds.
  • Ensure shift coverage when a Direct Support Professional is absent.
  • Work as a functioning staff member to meet the needs of people supported.
  • Maintain the program's physical condition and agency vehicles in a safe and sanitary condition.
  • Participate in staff meetings, supervisors' workshops, interdisciplinary team and committee meetings.
  • Communicate approved information about staff and the agency to Program Specialists.
  • Provide supervisory counseling and discipline to Direct Support Professionals as necessary.
  • Identify facility needs and inform relevant staff.
  • Optimize use of available resources to achieve efficiencies.
  • Carry out S:US policies and procedures in accordance with OPWDD and other funding sources.
  • Report incidents and consistently follow OPWDD and agency policies.
  • Assess and monitor staff productivity on an ongoing basis.
  • Respond appropriately to community, family, and agency contacts.
  • Maintain, develop, and support person-to-staff assignments.
  • Meet regularly with the Program Director to discuss shift matters and Direct Support Professionals' issues and successes.
  • Monitor Direct Support Professionals' timesheets as needed.
  • Ensure fire drills are completed during the shift.

Desired Qualifications

  • A bachelor's degree is preferred.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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