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Mariner Finance

Personal loans and consumer financing services

Loan Sales Associate

Retail & Commercial BankingPosted on Nov 5
Full-timeDover, DE, USAIn-person

About the Job

Requirements

  • At least 1 year of experience in a sales position.
  • Interest in the consumer finance industry.
  • Ability to sustain or exceed individual sales goals.
  • Ability to communicate effectively in writing and verbally.
  • Ability to use and learn sales platforms and new technologies.
  • Ability to complete work accurately and on time.
  • High school diploma or equivalent.
  • Ability to obtain any essential licenses required by the state.
  • Ability to work 40 hours per week within the hours of operation, including at least one Saturday per month and some extended seasonal or business-need hours.
  • Ability to perform the essential physical duties, including sitting for extended periods; reaching with hands and arms; operating computer and phone systems; talking and hearing; occasionally moving about and lifting or moving up to 20 pounds; and close vision and adjusting focus.
  • Ability to be physically present in the office.

Responsibilities

  • Make outbound calls to develop business, follow up on opportunities, and support account relationships.
  • Support branch growth by meeting or exceeding individual and branch performance goals.
  • Build relationships with current and potential customers through respectful, solution-focused communication.
  • Consult with customers to understand their needs and identify appropriate lending options.
  • Process loan applications and collect required credit, income, and financial information.
  • Present loan solutions and available products clearly, confidently, and in compliance with applicable requirements.
  • Educate customers on loan terms, payment expectations, account requirements, and available services.
  • Help customers resolve account concerns, make payment arrangements, and stay on track.
  • Contribute positively to customer service, credit quality, and branch profitability.
  • Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
  • Learn and comply with applicable federal, state, and local consumer laws.
  • Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions as required.
  • Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.

Desired Qualifications

  • At least 1 year of outbound calling experience.
  • Experience in lending, consumer loans, or collections.
  • Bachelor’s degree.

About the Company

Mariner Finance

Personal loans and consumer financing services

Mariner Finance provides personal loans and a variety of loan products for consumers, including options for debt consolidation, home improvements, car loans, auto refinancing, and mortgage-related loans such as FHA and VA loans. Customers can apply online or visit local branches for help, and the company earns revenue from interest and fees on these loans. The loans work by offering adjustable terms and predictable payments, with the company supporting borrowers through a straightforward application process and customizable loan options. Compared with competitors, Mariner Finance emphasizes strong customer service and a broad menu of loan types, plus an accessible application path and in-person assistance at its branch network. Its goal is to make obtaining flexible financing easy and clear for individuals who need personal loans and related lending options.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
White Marsh, MD
Founded
2002

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