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EXL

Analyzes business data and runs outsourced operations

AI Architect

Applied Machine Learning +1Confirmed live in the last 24 hours
Full-timeNew Jersey, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's or master's degree in Computer Science, Engineering, Data Science, Statistics, Mathematics, Artificial Intelligence, Machine Learning, or a related quantitative discipline is required.
  • At least 4 years of hands-on experience in AI/ML, data science, or machine learning engineering, including building analytical or AI-enabled solutions that support measurable business outcomes.
  • Experience working with structured and unstructured data and applying machine learning, natural language processing, deep learning, or generative AI techniques to practical business problems.
  • Strong hands-on proficiency in Python and common AI/ML libraries such as Scikit-learn, XGBoost, LightGBM, TensorFlow, PyTorch, Hugging Face, LangChain, or similar frameworks.
  • Solid understanding of machine learning and statistical modeling techniques, including classification, regression, clustering, survival analysis, anomaly detection, feature engineering, model selection, and hyperparameter tuning.
  • Hands-on experience with natural language processing, deep learning, and document analytics, including text classification, entity extraction, semantic search, summarization, information extraction, and document understanding.
  • Practical exposure to generative AI and large language models, including prompt engineering, embeddings, Retrieval-Augmented Generation, vector databases, large language model evaluation, hallucination control, and responsible AI guardrails.
  • Working knowledge of MLOps and production machine learning practices, including experiment tracking, model registry, CI/CD for ML, model deployment, monitoring, drift detection, retraining, and tools such as MLflow, Airflow, Docker, Kubernetes, Git, or cloud-native ML platforms.
  • Strong SQL and data manipulation skills, including work with large structured, semi-structured, and unstructured datasets.
  • Good understanding of relational databases, data modeling concepts, data pipelines, APIs, and data architecture fundamentals.
  • Exposure to cloud platforms such as Azure, AWS, or GCP and familiarity with scalable AI/ML solution development in cloud environments.
  • Ability to evaluate model performance using appropriate metrics, explain model outputs, identify bias or drift, and communicate limitations clearly to technical and non-technical stakeholders.
  • Understanding of responsible AI, model governance, data privacy, security, and compliance considerations in regulated domains.
  • Strong analytical thinking, engineering discipline, and structured problem-solving ability.
  • Strong written and verbal communication skills, including explaining analytical findings, model outputs, risks, and recommendations to technical and business stakeholders.
  • Ability to work in a fast-paced, continuously evolving environment and take ownership of challenging AI/ML delivery tasks.
  • Ability to collaborate effectively across cultures and work with clients and teams across geographies.
  • Strong problem-solving skills, ownership mindset, and ability to design scalable, reusable, and maintainable AI/ML solution components.

Responsibilities

  • Design, develop, and deploy AI, machine learning, and generative AI solutions that address business problems across the disability insurance value chain, including claims segmentation, fraud detection, risk scoring, duration modeling, outcome prediction, and next-best-action recommendations.
  • Translate business, actuarial, and claims objectives into practical AI/ML use cases, analytical designs, and production-ready solution components.
  • Work across the full machine learning lifecycle, including problem framing, data exploration, feature engineering, model development, validation, deployment support, monitoring, retraining, and continuous improvement.
  • Build and optimize supervised, unsupervised, deep learning, natural language processing, and generative AI models using structured and unstructured data such as claims history, medical records, claim notes, policy data, and operational data.
  • Develop natural language processing and document intelligence pipelines to extract, classify, summarize, and interpret information from medical records, claim notes, correspondence, and other unstructured documents.
  • Support generative AI solution development, including prompt engineering, embeddings, Retrieval-Augmented Generation, vector search, model evaluation, guardrails, and integration with enterprise applications.
  • Apply robust model validation practices, including performance tuning, bias detection, explainability analysis, stability testing, and business impact assessment.

Desired Qualifications

  • Experience supporting model deployment, productionization, monitoring, or MLOps activities is strongly preferred.
  • Exposure to healthcare, insurance, disability claims, financial services, or other regulated industries is preferred.
  • Exposure to group insurance, healthcare, disability insurance, claims analytics, or other regulated business domains is preferred.
  • Basic understanding of insurance data structures such as policies, insured members, coverages, claims, benefits, providers, medical records, and related entities is an advantage.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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