AI Architect
EXL
AI Architect
EXL
Analyzes business data and runs outsourced operations
Design, develop, and deploy AI, Machine Learning, and Generative AI solutions that address business problems across the disability insurance value chain, including claims segmentation, fraud detection, risk scoring, duration modeling, outcome prediction, and next-best-action recommendations.
Translate business, actuarial, and claims objectives into practical AI/ML use cases, analytical designs, and production-ready solution components.
Work across the full ML lifecycle, including problem framing, data exploration, feature engineering, model development, validation, deployment support, monitoring, retraining, and continuous improvement.
Build and optimize supervised, unsupervised, deep learning, NLP, and Generative AI models using structured and unstructured data such as claims history, medical records, claim notes, policy data, and operational data.
Develop NLP and document intelligence pipelines for extracting, classifying, summarizing, and interpreting information from medical records, claim notes, correspondence, and other unstructured documents.
Support Generative AI solution development, including prompt engineering, embeddings, Retrieval-Augmented Generation, vector search, model evaluation, guardrails, and integration with enterprise applications.
Apply robust model validation practices, including performance tuning, bias detection, explainability analysis, stability testing, and business impact assessment.
EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.
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