U

University of Rochester

Private research university in Rochester, NY

Assistant Supervisor Ophthalmology

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRochester, NY, USA$59.6k - $80.5kIn-person

About the Job

Requirements

  • A bachelor's degree and three years of relevant experience with COA certification; or five years of relevant experience and COA certification; or an equivalent combination of education and experience with COA certification.
  • Maintain current certification and stay informed about trends and developments in the ophthalmic technical field.

Responsibilities

  • Perform complex technical assignments that require theoretical insight and interpretation, allow latitude for planning and modifying methods and techniques, and require skill, judgment, and understanding of the principles and methodology of a technical field.
  • Coordinate the daily activities of assigned ophthalmic technicians and develop weekly technician schedules; remain present on the clinical floor to support efficient patient flow and troubleshoot across services as needed.
  • Oversee the ophthalmic technician training program to ensure staff meet required skill levels, including one-on-one training in phoropter and/or trial-lens refractions, incorporating faculty feedback into training opportunities, developing a faculty lecture series, guiding and overseeing the technician incentive program to promote certification achievement, and collaborating with the diagnostic services team on training and skill-enhancement opportunities.
  • Perform ophthalmic technician duties and cover specialty services during staffing shortages, interacting with patients and department staff to meet patient and assigned faculty needs.
  • Chair bi-monthly technician team meetings and ensure follow-up items are addressed; attend relevant departmental meetings to address technician-related matters; work with the Faculty Practice Manager to assess technician supply and demand.
  • Provide the Faculty Practice Manager with regular weekly feedback on staffing concerns, performance issues, and opportunities for organizational improvement.
  • Assist with recruiting and hiring ophthalmic technicians and provide input on technicians' performance evaluations in conjunction with the Faculty Practice Manager.

Desired Qualifications

  • COT certification.

About the Company

University of Rochester

Private research university in Rochester, NY

The University of Rochester is a research university with programs spanning the humanities, health care, business, education, music, engineering, and the sciences.

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