Full-Time
Future Cogician
Posted on 3/31/2024
AI-driven coaching platform for call centers
Junior, Mid, Senior
Remote in USA
Cogito Corp specializes in enhancing customer interaction for businesses by leveraging Emotion and Conversation AI in their real-time coaching platform. This technology not only boosts agent performance by offering personalized guidance based on voice signals but also empowers supervisors with the ability to monitor and intervene in challenging interactions. With a focus on improving both customer and employee experiences, this company provides a unique blend of technological proficiency and insightful analytics, making it a strong choice for professionals interested in AI and advanced communication solutions.
Company Stage
Series C
Total Funding
$157.5M
Headquarters
Boston, Massachusetts
Founded
2007
Medical, dental and vision coverage effective on date of hire
Life and AD&D insurance
Short and Long term disability
Voluntary supplemental life insurance
Flexible Spending Accounts (FSA) for Healthcare
Dependent care and Commuter
401(k) retirement plan
Stock options via equity grants
Compensation Bonus
Employee Referral Bonus Program
20 vacation days
5 sick days
11 company holidays
2 floating holidays
2 'Mental Health' personal days
Company paid parental leave