Full-Time

Renewals Manager

Confirmed live in the last 24 hours

Modern Health

Modern Health

501-1,000 employees

Personalized mental health care solutions for enterprises

Consulting
Healthcare

Compensation Overview

$133.9k - $175kAnnually

+ Commission + Equity Program

Senior, Expert

Remote in USA

Category
Customer Success Management
Sales & Account Management
Requirements
  • 8+ years of Client Success /Account Management experience within an Enterprise SaaS organization
  • 3+ years of experience within a renewals team
  • Experience with buyers in the HR, People, Benefits or Total Rewards space is a plus
  • Consistent track record of success with meeting and exceeding retention goals and revenue targets
  • Excellent organizational skills with the ability to prioritize tasks, take initiative and work independently and as part of a team
  • Experience with Salesforce.com
Responsibilities
  • Drive the renewals and upsell motion in collaboration with the Client Success team to increase retention and expansion.
  • Actively engage with key decision-makers and CS team to mitigate renewal risks
  • Negotiate and execute renewal contracts that align with company & client goals
  • Maintain rigor and accuracy around forecasting methodology
  • Work cross functionally and across executive layer as needed to execute risk mitigation strategies and drive appropriate actions with internal teams
  • Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize share of wallet

Modern Health provides personalized mental health care solutions for businesses around the world. Their platform connects employees and their families with certified coaches and licensed therapists who offer evidence-based care in over 50 languages. The service focuses on preventative care, helping to address mental health issues before they escalate. Unlike many competitors, Modern Health emphasizes a culturally sensitive and tailored approach to mental health, ensuring that care meets the unique needs of each individual. The company partners with large corporations to include their services in employee benefits packages, which helps improve employee resilience and productivity. The goal of Modern Health is to enhance mental well-being in the workplace by making mental health care accessible and actionable.

Company Stage

Series D

Total Funding

$162.8M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital mental health solutions boosts Modern Health's market potential.
  • Partnerships with high-profile figures like Naomi Osaka increase brand visibility.
  • Recognition as a Great Place to Work enhances employee retention and innovation.

What critics are saying

  • Increased competition from AI-integrated platforms like Lyra Health challenges market position.
  • Rapid expansion into physical well-being may dilute core mental health focus.
  • Economic downturns could reduce enterprise spending on employee benefits, affecting revenue.

What makes Modern Health unique

  • Modern Health offers therapy, coaching, and courses in one seamless app.
  • The platform supports 35 languages, enhancing global accessibility.
  • It integrates mental and physical health, offering a holistic care approach.

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Benefits

Health and Wellness - Our benefits are designed to keep you safe and healthy. We’ve got you 100% covered for health, dental and vision insurance.

Professional Development - Make a meaningful difference at a rapidly growing start-up. We also offer every employee an annual professional development stipend, LinkedIn Learning subscription, and WFH stipend.

Family Matters - We celebrate all paths to parenthood by offering the fertility benefit Carrot, 16 weeks parental leave, and a child care stipend. We also offer access to Outschool which provides over 100,000 (and counting!) live, online activities for learners ages 3-18.

Giving Back - We encourage team members to donate their skills and time in their communities, and we match donations to causes several times a year.

Flexible Paid Time Off - Time off is important for rejuvenation and bringing your full self to work. No matter what life throws your way, we want you to have space to do so - guilt free.

Long-Term Planning - All full-time employees are eligible to contribute to a 401(k) plan. We are also proud to offer financial advising services through Origin.