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Lakeview Loan Servicing

Owns mortgage servicing rights and makes home loans

Listing Operations Agent

Real Estate SalesConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • An active real estate license in the state or states required for assigned listings, with the ability to maintain required licensing and MLS access.
  • At least 2 years of residential real estate experience; listing-side experience is strongly preferred.
  • Ability to manage multiple residential listings or transactions simultaneously in a high-volume environment.
  • Knowledge of residential purchase agreements, addenda, disclosures, inspections, negotiations, and closing timelines.
  • Ability to use MLS, transaction management, customer relationship management, workflow, reporting, and artificial intelligence-enabled tools.
  • Availability during standard business hours, with flexibility to support time-sensitive listing, negotiation, inspection, and closing needs.

Responsibilities

  • Manage approximately 30–50 active residential listings at full productivity using standardized workflows and technology to keep properties and transactions moving.
  • Own the listing lifecycle, including MLS execution, showings, offer analysis and negotiation, contract management, and listing-side communication.
  • Partner with Asset Managers, Transaction Coordinators, the Broker, buyer agents, lenders, title and escrow professionals, inspectors, appraisers, vendors, and internal teams.
  • Review assigned properties, approved disposition strategies, prior listing history, disclosures, property details, and other required information before launch.
  • Confirm properties are market-ready and accurately represented before listing.
  • Create and maintain accurate MLS listings, including pricing, property details, remarks, photos, disclosures, showing instructions, and supporting documentation.
  • Coordinate photography, virtual staging, property access, and other approved listing services.
  • Manage listing updates, including price and status changes, extensions, contingencies, and withdrawals, while ensuring accurate syndication across applicable real estate platforms.
  • Monitor showing activity, buyer feedback, access issues, and inquiries, responding promptly to buyer agents and other parties.
  • Review offers for completeness, financial strength, contingencies, timing, concessions, and overall value.
  • Compare competing offers and provide clear recommendations to the authorized decision-maker.
  • Negotiate price and contract terms within approved authority and prepare counteroffers and related documentation.
  • Maintain professional, solutions-focused communication throughout negotiations while protecting the seller’s interests.
  • Partner with the Transaction Coordinator to move accepted offers through closing and keep contractual milestones on track.
  • Review contracts, amendments, disclosures, and approvals for accuracy, and escalate issues requiring Broker, Asset Manager, Legal, or Compliance involvement.
  • Support inspection and repair negotiations, appraisal issues, title, financing, and other transaction challenges.
  • Remain actively involved in seller-side decisions and negotiations requiring a licensed agent.
  • Identify and escalate risks early to prevent avoidable delays or closing issues.
  • Maintain visibility across assigned properties, proactively managing deadlines, priorities, exceptions, and revenue-impacting issues.
  • Serve as the primary licensed brokerage contact for assigned disposition activity.
  • Provide timely updates on listing activity, offers, negotiations, transaction milestones, risks, and decisions needed.
  • Maintain clear documentation and responsive communication with sellers, internal teams, buyer agents, lenders, title and escrow professionals, inspectors, appraisers, and other transaction partners.
  • Conduct listing and negotiation activities in accordance with applicable state real estate laws, MLS rules, Fair Housing requirements, brokerage policies, and professional standards.
  • Follow company requirements for disclosures, advertising, agency, documentation, data handling, confidentiality, and record retention.
  • Maintain accurate records and transaction activity within approved MLS, transaction management, collaboration, and reporting systems.
  • Use market data, dashboards, and technology tools to monitor listings, identify issues, and support informed decisions.
  • Identify recurring process or system issues and recommend opportunities to improve the disposition workflow.

Desired Qualifications

  • Experience with institutional, investor-owned, REO, iBuyer, builder, portfolio, or other high-volume residential disposition environments.
  • Experience managing investor-owned or portfolio residential assets.
  • Experience working within standardized workflows, standard operating procedures, and performance-based service levels.
  • Experience using data, automation, and technology to improve listing performance, buyer engagement, operational efficiency, or transaction outcomes.
  • Listing-side real estate experience.

About the Company

Lakeview Loan Servicing

Owns mortgage servicing rights and makes home loans

Lakeview Loan Servicing owns the rights to service residential mortgages across the United States and makes home loans to the homeowners in that portfolio and to homebuyers. Its in-house loan officers sell rate-and-term and cash-out refinances, home equity loans and purchase mortgages, aiming to remain each customer's lender for future transactions. Revenue comes from the mortgage servicing rights it owns and from the loans its officers originate. Its RefiRadar tool lets homeowners set a savings target, then tracks rates and notifies them when refinancing would reach it. Lakeview was formed in 2010 and is headquartered in Coral Gables, Florida.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Coral Gables, FL
Founded
2010

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