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Boyne Resorts

Runs ski, golf, and outdoor resorts across North America

Hotel Night Auditor

Full-TimeDeadline 1/15/27
$18 - $20/hr
Entry
Newry, ME, USA
In Person
Food Service & HospitalityHotel Guest Services

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Proficiency in Microsoft Office programs is required.
  • Experience with a Property Management System such as Springer Miller Systems is required.
  • Strong attention to detail and comfort with basic financial reconciliation tasks are required.
  • Excellent verbal communication and customer service skills are required.
  • Ability to work independently and problem-solve in a fast-paced overnight environment is required.
  • Availability to work overnight shifts, including weekends and holidays, is required.
Responsibilities
  • Deliver guest service throughout the overnight shift, including check-in and check-out.
  • Serve as the primary overnight point of contact for guest inquiries, concerns, and special requests.
  • Manage and verify room reservations, room assignments, and room rate accuracy across the property.
  • Perform the nightly audit process, including reconciling daily financial transactions, posting room rates and taxes to guest folios, and balancing accounts.
  • Run and organize daily reconciliation reports as directed by the Accounting and Lodging departments.
  • Prepare and distribute overnight operational reports for day-shift teams.
  • Respond to and coordinate with security and maintenance staff as needed during the overnight shift.
  • Provide recommendations on resort products, services, amenities, and on-mountain activities.
  • Handle phone inquiries professionally and efficiently.
  • Maintain working knowledge of hotel emergency procedures and respond to emergencies.
Desired Qualifications
  • Previous hotel front desk, night audit, or hospitality experience is preferred but not required.

About the company

Boyne Resorts operates mountain and lakeside destinations across North America, selling ski access, outdoor recreation, golf, lodging and dining to travelers. Its collection includes Big Sky, Cypress Mountain and Gatlinburg SkyPark, alongside Boyne Golf courses and Boyne Country Sports, an outdoor retailer with Michigan stores and nationwide online sales. Boyne Mountain combines skiing with an indoor waterpark, while Gatlinburg SkyPark runs scenic chairlift and pedestrian bridge attractions in Tennessee. Guests pay for recreation and accommodation, and also buy meals and equipment at its properties and stores. Boyne traces its roots to a 1947 land purchase for Boyne Mountain and is headquartered in Petoskey, Michigan.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Petoskey, MI

Founded

N/A

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Simplify's Take

What believers are saying

  • Giving has a shared structure: Boyne's January 2026 foundation launch coordinated community, environmental and scholarship grants across 13 properties.
  • Leadership gets a succession focus: Boyne's May 2026 operations-president announcement prioritized developing future leaders across its resorts.
  • Employees have an emergency-aid route: Boyne's independent foundation reviews staff hardship grant applications year-round.

What critics are saying

  • Terrain operations depend on snowfall: Boyne's September 2026 Black Ridge plans omit grooming and snowmaking across 272 acres.
  • Staff housing limits privacy: Boyne's Sugarloaf resort advertises double- or triple-occupancy rooms with rent deducted from pay.
  • Boyne's Loon expansion awaits federal review: its October 2026 fourth-peak proposal needs environmental assessment before project approval.

What makes Boyne Resorts unique

  • Ownership stays within the family: Boyne is privately held by the Kirchers.
  • Local teams shape each destination: Boyne gives properties freedom to innovate and build experiences around their communities.
  • Rewards extend across trip spending: BoyneRewards links 11 locations with year-round points for skiing, golf, dining, shopping and lodging.

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