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Wells Fargo

Nationwide banking and financial services

Business Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeSpokane, WA, USA

About the Job

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent experience, training, military experience, or education.
  • Loan Originator registration is required at employment; Wells Fargo will initiate the registration process after the start date.
  • Meet Consumer Financial Protection Bureau Loan Originator qualification requirements, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
  • Meet ongoing regulatory requirements, including additional screening if necessary.

Responsibilities

  • Manage and grow a portfolio of low- to moderately-complex business clients, typically with $500,000 to $2 million in annual sales, owning the client journey from onboarding through relationship deepening and new client acquisition.
  • Offer financial solutions and digital services suited to business clients, using available tools and providing tailored recommendations.
  • Analyze each client's operations, goals, and financial needs to make recommendations aligned with their objectives and applicable policies and procedures.
  • Advise clients on business accounts, credit, treasury services, and digital tools.
  • Prospect and network with external and internal partners to generate referrals and grow the small business customer base; collaborate with internal banking channels to support business owners and develop the full relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures and align with underwriting policies and risk guidelines.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate terms of dwelling-secured transactions.
  • Fulfill risk-program responsibilities by following Wells Fargo policies, meeting risk and compliance obligations, escalating and remediating issues, and making sound risk decisions.
  • Monitor, identify, and escalate risks in accordance with applicable governance and risk and compliance program requirements.

Desired Qualifications

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small business customers across an assigned territory.
  • Proficiency in sourcing and acquiring customers and building and maintaining customer and colleague relationships.
  • Experience using business acumen to provide financial services consultation to business customers.
  • Extensive knowledge of bank lending programs, credit policies, and specialty products.
  • Ability to meet team objectives while maintaining individual performance.
  • Ability to manage expectations and follow up with customers and Wells Fargo partners.
  • Customer service experience handling complex transactions across multiple systems.
  • Knowledge of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and mobile banking options.
  • Ability to interact professionally and with integrity with customers and employees.
  • Experience mentoring and peer-coaching others.

About the Company

Wells Fargo

Nationwide banking and financial services

Wells Fargo provides banking, investment, and payment services across the United States. Its products include checking and savings accounts, loans, credit cards, wealth management, and payment solutions that work through branches, online and mobile platforms, and an extensive network of branches and ATMs to move money and manage accounts. The bank leverages a long West-to-Midwest footprint and an integrated suite of banking, investment, and payments, reflecting its evolution from 1852 and the 1998 Norwest merger that adopted the Wells Fargo name. Its goal is to help customers manage money, grow wealth, and pay and transfer funds safely and reliably for individuals, small businesses, and institutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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