Business Risk Manager - Global Delivery, Managing Director

Who we are looking for

Global Delivery is a critical part of the business operations at State Street. We have around 30,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in China, Poland, India and now Manilla.

Functionally, Global Delivery is the backbone and nerve center supporting the entire investment servicing lifecycle across our key asset classes - Asset Management, Asset Owners, Insurance, Alternatives including PE, RE, Hedge, Official Institutions and a wide spectrum of investment servicing products.

Manilla will become an integral part of our global operations delivering custody, accounting, fund administration, alternatives, middle office, transfer agency and on-boarding services across multiple client segments, investment structures and domiciles. 

We are looking to hire for Global Delivery –  Business Risk Manager to support Manilla and specific functional areas global leadership in identifying, assessing, and mitigating risks within the first line of defense (FLOD).

What you will be responsible for

Critical business priorities:

• Acting as a valued partner to the Manilla Business and GD functions in the identification, assessment, and mitigation of risk
• Ensuring that the BRM framework. principles and methodologies for identifying, analyzing, monitoring and minimizing business risks are consistent and adopted by the Manilla business in close alignment with the global GD BRM organization
• Requires in-depth domain knowledge in risk/compliance, process and control reviews, change risk management, problem-solving skills, and deep knowledge of the financial industry and State Street products and services
• Ability to work in ambiguity and be able to understand and translate risk and control requirements and ensure they are reflective in the Manilla and Global Delivery Strategy
• Change agent mentality with the business acumen to interact with senior business stakeholders across the global organization possessing the ability to offer creative solutions to meet all party requirements
• Proven track record in driving risk and control strategies

Role Definition:

• Build and maintain effective partnerships with senior leaders to drive strong governance and operational risk management within the first line of defense.
• Ensure timely escalation of key risks, control gaps, and issues, and recommend actionable solutions to mitigate risks outside of tolerance.
• Provide oversight and direction in managing incidents and issues related to Manilla and the specific business functions.
• Collaborate with operational teams to identify opportunities to improve risk mitigation strategies and advise on the design and application of effective controls, procedures, and best practices.
• Execute core business risk initiatives and programs to reduce non-financial risks, strengthen and streamline implementation processes and control environments, and proactively address emerging risks and underlying causes.
• Manage and facilitate effective risk and control governance forums aligned with the GD governance framework.
• Collaborate with operational teams to establish metrics that surface risk themes and deliver actionable insights for informed, data-driven decision making.
• Implement and oversee strong risk management processes and frameworks, in alignment with State Street and GD’s methodology and global practices.
• Work with the business to ensure adherence to policies and standards.
• Provide guidance and support during regulatory and audit engagements, including SOX/SOC assessments and targeted assurance reviews
• Partner with second and third line of defense teams to ensure alignment with enterprise wide risk management and control objectives.

What we value

At a Vice President level we require leadership and advanced skills in areas such as:

• Navigate a large, global organization. Build meaningful relationships and develop an effective network.
• Work successfully in a matrixed environment. Effectively manage multiple stakeholders, determine highest priorities for the organization, identify and resolve contention between directives.
• Excellent time management, presentation skills and communication to multiple levels (clients, other 3rd parties, executives, peers, subordinates). Flexibility across multiple communication formats
• Experience with change management programs in sponsorship or leadership roles demonstrating successful delivery of objectives including risk reduction.
• Demonstrated ability to execute under challenging circumstances and deliver targeted outcomes.
• Demonstrated ability to manage, coach and influence colleagues, stakeholders and virtual team members. 
• Cross-cultural awareness and the ability to connect with colleagues globally in a collaborative, open work environment. To serve as a role model of acceptance and flexibility in dealing with colleagues with varying backgrounds.

The candidate for the role should possess and/or be able to demonstrate:

• Over 12 years' experience within financial services or risk management (in Non-Financial risk management or Business Management)

• Exceptional verbal and written communication skills, with the ability to articulate complex concepts and risk themes clearly to senior management, and to synthesize information concisely and appropriately for executive-level audiences.
• Strong organizational awareness with the ability to facilitate and resolve conflicts, make informed and risk-optimized decisions under pressure, and effectively influence stakeholders across all levels of the organization.
• Proven ability to build and sustain collaborative relationships across functions and levels, fostering trust, collaboration and alignment among diverse stakeholders.
• High attention to detail and a propensity to promptly drive issues toward resolution.
• Ability to manage competing priorities through effective planning, organization, and execution.
• Strong team player who demonstrates respect, inclusivity, and a commitment to collective success.
• Energy, enthusiasm and an obsession with service quality and delivering to our clients
• An ability to think strategically, managing complexity, change and multiple priorities
• A relevant graduate degree or masters qualification

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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