Internship

Summer 2025 Intern

AI Research, Office of the CEO

Posted on 3/28/2025

Salesforce

Salesforce

10,001+ employees

Cloud-based Customer Relationship Management solutions

Compensation Overview

$50/hr

+ Incentive Compensation + Equity

Company Historically Provides H1B Sponsorship

San Francisco, CA, USA

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Category
AI Research
AI & Machine Learning
Required Skills
Python
Tensorflow
Machine Learning
Requirements
  • Currently pursuing an undergraduate degree (preferably in Computer Science, Engineering, Mathematics, Business, or a related field)
  • Strong analytical and research skills with the ability to synthesize complex AI concepts into actionable insights
  • Excellent communication and presentation skills, with the ability to work cross-functionally
  • Some exposure to AI/ML concepts, coding (Python, TensorFlow, etc.), or technical coursework is a plus but not required.
Responsibilities
  • Conduct AI research and competitive analysis on Agentforce and AI-driven customer engagement solutions.
  • Collaborate with Agentforce teams to explore voice AI agents, automation, and enterprise AI applications.
  • Analyze customer interactions with AI to improve Agentforce’s ability to enhance customer experiences and operational efficiency.
  • Translate customer insights into product recommendations for the CEO’s office and executive leadership.
  • Develop briefing reports and presentations on AI strategy, customer impact, and product feedback.
  • Support cross-functional collaboration between AI research, Agentforce, and product strategy teams.
  • Attend and summarize key discussions with executives, AI researchers, and industry leaders to provide actionable insights.
Desired Qualifications
  • Prior experience in research, strategy, or business analysis (internships, coursework, or personal projects)
  • Interest in AI ethics, sustainability, and the broader implications of AI on society.

Salesforce offers cloud-based software solutions that focus on Customer Relationship Management (CRM). Its main product, Customer 360, provides tools for businesses to manage customer interactions across various functions like marketing, sales, and service. The company operates on a subscription model, allowing clients to access its services without the need for expensive installations. Salesforce differentiates itself by delivering customized solutions for different industries and aims to enhance customer relationships to drive business growth.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1999

Simplify Jobs

Simplify's Take

What believers are saying

  • Integration with Noibu enhances Salesforce Commerce Cloud's performance and error monitoring.
  • Agentforce DX streamlines development for Salesforce developers, improving agent creation and testing.
  • Partnership with Ather Energy expands Salesforce's reach in the automotive industry.

What critics are saying

  • Increased competition from AI-powered CRM solutions challenges Salesforce's market dominance.
  • Salesforce Web3's beta status may face adoption challenges and customer expectations.
  • Partnership with Ather Energy may risk if the platform doesn't improve customer experience.

What makes Salesforce unique

  • Salesforce's Customer 360 offers a comprehensive suite of CRM applications.
  • The subscription-based model provides a steady revenue stream and continuous innovation.
  • Salesforce's tailored solutions meet specific industry needs, enhancing customer relationships.

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Benefits

Health Insurance

Life Insurance

401(k) Retirement Plan

Remote Work Options

Flexible Work Hours

Parental Leave

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

1%

2 year growth

-1%
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