aCommerce

End-to-end managed e-commerce operations platform

Marketing Key Account Manager - Media

Performance & Paid MarketingConfirmed live in the last 24 hours

Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in communications, marketing, public relations, or a related field is required.
Three to four years of experience in digital marketing, client servicing, or performance marketing is required.
A strong understanding of online media platforms including Meta, Google, TikTok, Shopee, and Lazada is required.
A strong analytical mindset and the ability to use data for decision-making are required.
A strong understanding of marketing communication theory and principles is required.
The ability to think strategically and creatively is required.
Written and verbal communication skills are required.
The ability to work independently and take initiative is required.
The ability to manage multiple projects simultaneously is required.
A good command of Microsoft Office, including Excel, PowerPoint, and Word, is required.

Responsibilities

Serve as the key strategic contact for assigned e-commerce clients.
Understand client business goals and translate them into actionable digital marketing plans.
Lead client communications and performance reviews.
Provide clear briefs and direction to internal teams.
Maintain client relationships and ensure high client satisfaction.
Oversee and manage campaign execution across various platforms.
Collaborate with internal teams including media planners, creatives, SEO, CRM, and marketplace specialists.
Ensure campaigns launch on time, within budget, and meet quality standards.
Monitor campaign progress, troubleshoot issues, and ensure alignment with the overall strategy.
Coordinate with Media Planning Specialists to develop strategic media plans.
Review media plans for completeness and quality before presenting them to clients.
Ensure SEO and CRM initiatives align with overall campaign objectives.
Facilitate integration of media, SEO, and CRM efforts to drive performance.
Use platform-specific knowledge across Meta, Google, TikTok, Shopee, Lazada, and other online media.
Advise clients on platform trends, ad formats, and marketplace best practices.
Guide optimization strategies to improve return on ad spend, conversion rates, and customer engagement.
Review and consolidate campaign performance data and reports.
Analyze metrics such as gross merchandise value, return on ad spend, click-through rate, and cost per click to derive actionable insights.
Present reports and strategic recommendations to clients.
Use data to inform future media planning and creative direction.

Desired Qualifications

E-commerce or agency background is preferred.

Job purpose

As a Marketing Key Account Manager (MKAM) at aCommerce, you will lead strategic paid media planning and execution for top e-commerce clients across Southeast Asia. Your primary responsibility is to ensure that integrated campaigns across Meta, Google, TikTok, Shopee, Lazada, and other online media effectively drive traffic, conversions, and revenue growth.

You will act as the key liaison between clients and internal teams—including paid media, SEO, CRM, platform specialists, and other key stakeholders—overseeing campaign performance, aligning execution with client KPIs such as GMV and ROAS, and providing strategic insights that drive business impact.

Job Responsibilities:

Client Management

Serve as the key strategic contact for assigned e-commerce clients.
Understand client business goals and translate them into actionable digital marketing plans.
Lead client communications and performance reviews.
Provide clear briefs and direction to internal teams.
Maintain strong client relationships and ensure high satisfaction.

Campaign & Project Coordination

Oversee and manage the execution of campaigns across various platforms.
Collaborate with internal teams including media planners, creatives, SEO, CRM, and marketplace specialists.
Ensure campaigns are launched on time, within budget, and meet quality standards.
Monitor progress, troubleshoot issues, and ensure alignment with overall strategy.

Media, SEO & CRM Collaboration

Coordinate with MPS (Media Planning Specialist) to develop strategic media plans.
Review and ensure the completeness and quality of media plans before presentation to clients.
Ensure SEO and CRM initiatives are aligned with overall campaign objectives.
Facilitate integration of media, SEO, and CRM efforts to drive performance.

Platform Expertise & Strategy

Leverage platform-specific knowledge across Meta, Google, TikTok, Shopee, Lazada, and other online media
Advise clients on platform trends, ad formats, and marketplace best practices.
Guide optimization strategies to improve ROAS, conversion rates, and customer engagement.

Reporting & Analysis

Review and consolidate campaign performance data and reports.
Analyze metrics such as GMV, ROAS, CTR, and CPC to derive actionable insights.
Present reports and strategic recommendations to clients.
Use data to inform future media planning and creative direction.

Key Requirements:

Bachelor's degree in communications, marketing, public relations, or a related field
3-4 years of experience in digital marketing, client servicing, or performance marketing (e-commerce or agency background preferred).
Strong understanding of online media platforms including Meta, Google, TikTok, Shopee, and Lazada.
Strong analytical mindset with the ability to leverage data for decision-making.
Strong understanding of marketing communication theory and principles.
Ability to think strategically and creatively.
Excellent written and verbal communication skills.
A self-starting attitude – the ability to work independently and take initiatives
Ability to manage multiple projects simultaneously
Good command of MS Office, MS-EXCEL, MS-POWERPOINT, MS-WORD

About the Company

aCommerce

End-to-end managed e-commerce operations platform

aCommerce provides end-to-end managed e-commerce services in Southeast Asia. It helps brands enter and grow their online businesses by handling the full lifecycle: setting up online stores, daily store operations, brand management, marketing, fulfillment, customer service, and training. The product is a suite of managed services that operate as an all-in-one platform so clients don’t need to invest in internal infrastructure or build an in-house team. Revenue comes from tailoring and charging for these outsourced services. aCommerce differentiates itself by offering a complete, Southeast Asia–focused outsourcing solution with reliable execution and a collaborative culture, enabling brands to scale efficiently without significant upfront costs. Its goal is to help brands thrive online by making e-commerce operations scalable and cost-effective in the regional market.

Company size: 501-1,000
Company stage: IPO
Headquarters: Bangkok, Thailand
Founded: 2013

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