Davies North America

Global insurance professional services and tech

Field Motor Engineer

Automotive Service & RepairUpdated on Nov 13

Full-timeRemote in UKNo salary listed

About the Job

Requirements

Qualified to IAEA or ATA (VDA) standard.
Experience within an insurer or independent engineering environment.
Strong understanding of claims processes and salvage categorisation.
Experience using estimating systems such as Audatex, GT Motive, or Glass’s.
Ability to inspect a wide range of vehicles, including cars, HGVs, agricultural machinery, and caravans.
AQP qualification.
Ability to negotiate and communicate effectively.
Strong analytical and problem-solving ability.
Effective time management and prioritisation skills.
Experience resolving complaints and handling sensitive and confidential information professionally.

Responsibilities

Produce accurate, detailed, high-quality engineering reports.
Assess, value, and negotiate vehicle repair costs.
Provide fair and accurate vehicle valuations.
Negotiate total loss settlements.
Apply detailed knowledge of salvage categories.
Manage claims through to resolution.
Liaise with repairers, customers, and internal teams.
Support colleagues and contribute to team success.

Field Engineer

Division: Davies UKI
Reports to: Head of Engineering
Location: Field-based
Hours: 08:30 – 17:00
About the Role

We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes.

You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types.

Key Responsibilities

Produce accurate, detailed, and high-quality engineering reports
Assess, value, and negotiate vehicle repair costs
Provide fair and accurate vehicle valuations
Negotiate total loss settlements
Apply detailed knowledge of salvage categories
Manage claims through to resolution
Liaise with repairers, customers, and internal teams
Support colleagues and contribute to team success

Skills & Experience

Qualified to IAEA or ATA (VDA) standard

Experience within insurer or independent engineering environment
Strong understanding of claims processes and salvage categorisation
Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s)
Ability to inspect a wide range of vehicles including:
- Cars
- HGVs
- Agricultural machinery
- Caravans
Excellent negotiation and communication skills
Strong analytical and problem-solving ability
Effective time management and prioritisation skills

AQP qualification

Personal Attributes

Detail-oriented and structured approach
Confident decision maker and negotiator
Ability to work independently in a fast-paced environment
Strong customer focus with complaint resolution experience
Professional handling of sensitive and confidential information

About the Company

Davies North America

Global insurance professional services and tech

Davies North America is a global professional services and technology company that began in the UK as an insurance claims manager. It now provides technology, consulting, and legal solutions to clients in regulated industries, including insurance, through managed services, outsourcing, and advisory offerings. The company grows by acquiring other businesses to expand its geographic reach and service capabilities. Its goal is to become a global leader in professional services and technology for regulated industries, particularly in markets like the US, Canada, and Bermuda.

Company size: 5,001-10,000
Company stage: Debt Financing
Total funding: $363M
Headquarters: London, United Kingdom
Founded: 1968

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