Key Account Manager - Retail

Start: Immediately | Level: Intermediate/Senior | Location: London, hybrid | Working hours: Fulltime (40h/week) 

The role follows a hybrid working model, with around 2–3 days per week in our London office (TQG UK Limited,25 Gerrard Street, London W1D 6JL). You should be flexible and available to work on-site when business needs require your presence.

Own the Growth. Drive the Strategy. Lead the Market.

We’re looking for a high-impact Key Account Manager (gn) - Retail to lead the commercial development and execution of our ESN & More Nutrition brands in the UK across retail.

This is a mission-critical, strategic role with full responsibility for our retail and specialist channel performance, from revenue delivery to launch excellence and long-term category leadership.

Your initial principal role will be to establish listings and joint business plans with the UK’s leading retailers. In addition to account management, you will be responsible for activating the Retail go-to-market strategy in partnership with customers, shaping commercial plans, and ensuring best-in-class execution in close alignment with the overall commercial roadmap for the UK.

Your mission

You won’t just manage accounts, you’ll build, execute, and scale the B2B commercial engine for ESN and More Nutrition in the UK. Your mission:

• Deliver and exceed Retail revenue targets by delivering the go-to-market strategy across Grocery & Drug/Pharmacy channels
• Gain new strategic Retail customers and ensure ESN& More Nutrition are listed in all targeted Grocery & Sports Key Accounts
• Grow customer business through joint business planning and become the #1 driver of category growth in the UK within the first 2 years of launch.
• Ensure perfect in-store execution with a relentless focus on the Key Business Drivers:
  • • # of SKUs listed
    • % Weighted Distribution (VWD)
    • Shelf presence & planogram compliance
    • Permanent multi-siting
    • Temporary display activation

Your Impact

• Manage and scale our presence in retail including both existing accounts and new business acquisition
• Take P&L ownership for your portfolio, ensuring sustainable growth and commercial profitability
• Lead first- and second-level negotiations: from headquarter agreements to in-store activation at the regional level
• Design and execute impactful joint business plans, trade terms, and account-specific sell-in strategies
• Collaborate closely with Marketing, Supply Chain, Finance and Brand teams to deliver seamless execution and growth
  

Your experience & skills

• 4–8 years’ experience in Business Development or Key Account roles within FMCG, sports nutrition, or related B2B retail environments
• A strong track record with FMCG retailers, including experience in listing acquisition and scaling the business
• Demonstrated ability to manage multi-layered negotiations (HQ + regional buyers)
• Pre-existing relationships with key FMCG players are a strong plus
• Experience in scaling up brands in the sports nutrition sector is a valuable advantage
• Commercially strategic, analytically sharp, and delivery-obsessed
• Language skills: Englisch C2
• Comfortable with frequent travel within the UK (up to 50%) and visits in the Headquarter in Hamburg 1x/quarter

Why choose us?

This role offers

• A strategic commercial role with direct influence on our success in the UK

• High ownership from day one, with visibility and autonomy to make real impact

• A dynamic, fast-paced environment backed by one of the world’s leading sports nutrition groups

Being part of our team means joining a high-performing company with a diverse and inclusive culture. In our fast-growing team of over 1,200 employees, we combine our passion for sports nutrition, supplements, and healthy foods with cutting-edge technology, production, and logistics processes. All of this serves one goal: providing our customers with top-quality products to support their healthy and active lifestyle.

You can look forward to a strong sense of team spirit, ongoing opportunities for professional growth and responsibility, and an exciting work environment that blends lifestyle and career. With locations in Hamburg, Elmshorn, Kaltenkirchen/Nützen, and Elsdorf, TQG offers diverse career opportunities in areas such as technology, product development, sales, marketing, and logistics. Additionally, you’ll benefit from:

• Flexible working hours and remote work options
• Attractive employee discounts
• Subsidy for the Classpass Membership
• Workation
• 28 days vacation/year

About Us

The Quality Group (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021.

ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise.

TQG’s vision is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities make TQG a strong partner not only for customers but also for employees.

This is us – The Quality Group – nice to meet you! Now it’s your turn!
We look forward to your application! Regardless of gender, age, background, or identity – what matters to us is who you are and what you bring to the table. Join our team and grow with us!