Senior Analyst Transformation

What's the role?

Are you a commercially minded analyst who excels at translating complex subscriber data into revenue-driving initiatives? We are seeking a Senior Analyst to play a pivotal role in optimising our core consumer subscription business across our renowned portfolio of mastheads.

Reporting directly to the Head of Transformation and Enablement, you will deliver and optimise our Customer Value Management (CVM) and pricing program across our owned platforms and third-party app stores. By leading pricing strategy execution, building self-serve automation, simplifying legacy packages, and crafting tailored subscriber communications, you will be instrumental in boosting commercial and customer metrics.

About the role

In this role, you will lead high-impact value management programs to drive commercial growth and improve customer metrics across our digital and print brands:

• Own the execution of the existing-customer pricing and CVM program, segmenting high-value and high-risk cohorts to optimise revenue and balance churn. Identify opportunities for improvement. 
• Plan and execute price rise campaigns across Apple App Store and Google Play platforms, ensuring technical compliance.
• Build, test, and maintain automated UAT logic, data extracts, and self-serve dashboards tracking revenue, price adoption, churn, and switches versus forecast.
• Partner with Pricing, Finance, and Commerce teams to reduce legacy packages and streamline configurations ahead of billing, CRM, and marketing cloud upgrades.
• Design targeted value-proposition messaging across email, SMS, and My Account, while configuring Next Best Offer (NBO) retention flows to minimise manual agent handling.
• Guide and develop one direct report while partnering with cross-functional teams (Growth, Campaign Operations, Finance, Legal, and Customer Care) to ensure seamless delivery.

Who are you?

We are looking for an outcome-focused, analytical problem solver with strong commercial instincts and stakeholder management skills:

• You bring circa 5+ years of experience in customer value management (CVM), pricing, subscription strategy, or commercial analytics (backed by relevant tertiary qualifications or equivalent practical experience).
• You possess advanced Excel skills and a proven track record of synthesising complex data into clear strategic narratives and actionable executive recommendations.
• You excel at managing multi-faceted projects and navigating competing deadlines across complex, fast-paced commercial environments.
• You possess strong written and verbal communication skills, with an eye for detail when drafting customer-facing messaging or presenting performance insights to senior leaders.
• You are a self-starter who models collaborative ways of working, with the leadership capability to mentor a direct report and maintain high standards of accuracy and quality.
• Familiarity with subscription and billing systems, CRM platforms such as Salesforce, and third-party app stores such as Google Play and the Apple App Store would be an advantage.

Why News Corp Australia

Join a culture where innovation is our operating rhythm. You’ll work on a diverse portfolio of Australia’s most loved brands and play a pivotal role in leading the technological shift in how we create commercial content. Our vibrant, hybrid work environment and dynamic, values-driven culture empowers you to push boundaries, collaborate as one unified team, and make a positive, measurable impact for all Australians.

News Extras Benefits is a commitment to our people for their valued contribution to News, our audiences, clients and communities.

Our benefits include:

• Exclusively ours - Access to publications and products from across the News Corp family

• Perks & discounts - Exclusive offers across a range of products and services that deliver genuine cost savings and benefits

• Health & wellbeing - Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices)

• Time off - News offers a range of leave options to support your personal needs and moments that matter in life: Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave.

• Financial wellbeing - Support on making the most of your money

In addition to our perks and benefits, employees have access to a number of initiatives and programs that support their wellbeing and professional growth, such as:

• Helping you grow - Access tailored development opportunities, including leadership programs, to cultivate your skills and support your career

• Giving back - Make a difference to our communities through volunteer opportunities and company-organised charity drives

• Workplace Inclusion and facilities – Engage with your passions through various employee-resource groups and accessibility to multi-faith quiet rooms & parents’ rooms

Who are we?

We are proud to be Australia’s most impactful media group, we’re even prouder of what we stand for: Together, we inform, advocate and inspire all Australians, for a better Australia.

With over 150 brands across news, sport and lifestyle, backed by a team of more than 5,000 dedicated people across the country, News Corp Australia is trusted by over 17 million Australians a month to provide the information and inspiration they seek across multiple digital, video, audio and print platforms.

Renowned for world-class journalism and marketing services nationally and internationally, we are passionate, creative and dynamic. We offer a fast-paced environment that encourages individuals to take control of their future and challenge themselves in ever-changing fields.

News Corp Australia is evolving in response to the expectations and challenges of the digital world in which we now live. We have an amazing opportunity to reinvent our industry and redefine the future of media in Australia. We are passionate about what we do and are proud of our heritage of world-class journalism and entrepreneurial spirit. Our environment is supportive and friendly, we encourage innovation, collaboration and creative thinking. If you thrive on being challenged and enjoy working in a fast-paced stimulating environment, come and join us on this incredible journey.

What’s next?

Apply now or for more information on careers at News Corp Australia visit www.newscorpaustralia.com/careers

Our Commitment to Diversity, Equity and Inclusion

Diversity strengthens our national teams and newsroom as we seek to tell stories that represent the communities of Australia. Our people make us unique, and so we are committed to equal employment opportunities regardless of race, religion, sexual orientation, age, disability or gender identity. Applicants of diverse backgrounds are encouraged to apply!

We are committed to ensuring an accessible and supportive recruitment process. If you require any adjustments or accommodations at any stage, please do not hesitate to let us know here. In order for us to assist you, please ensure you include the role title you are applying for in the subject line. For more information regarding Diversity at NewsCorp Australia please visit www.newscorpaustralia.com/careers under the Diversity@News section.

Category:

State & Community Mastheads