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Alter Domus

Fund administration and corporate services provider

Investor Services Senior Officer

Full-Time
No salary listed
Mid, Senior
Bachelor's
Taguig, Metro Manila, Philippines
Hybrid
Risk & ComplianceFinancial Crime & AML

About the job

Requirements
  • Hold a degree in law, finance, economics, business, or a related field.
  • Have 3 to 5 years of experience in anti-money laundering or know-your-customer work.
  • Have strong attention to detail and a solid understanding of know-your-customer principles, risk assessment, and documentation standards.
  • Be comfortable working with databases, electronic document management systems, and screening tools.
  • Be fluent in English, both written and spoken.
  • Be organized, proactive, and capable of managing workload with a high degree of accuracy.
  • Be eager to learn, open to feedback, and motivated to build expertise in European Union-based regulatory environments.
  • Demonstrate reliability, accountability, and a positive attitude toward continuous improvement.
Responsibilities
  • Review investor know-your-customer files for Luxembourg and Guernsey funds to identify missing, outdated, or inconsistent documentation.
  • Assist with remediating incomplete investor files in line with internal policies and regulatory requirements.
  • Request missing know-your-customer documents and information from investors or client representatives and ensure timely follow-up.
  • Update investor and ultimate beneficial owner information in know-your-customer databases and electronic document management systems.
  • Perform politically exposed person, sanctions, and adverse media screening and record results in accordance with internal standards.
  • Accurately document all remediation actions for audit and regulatory purposes.
  • Support the preparation of remediation progress trackers and dashboards for senior management oversight.
  • Collaborate with the Compliance, Legal, Transfer Agency, and Engagement Teams to ensure consistent application of requirements.
  • Support senior colleagues in implementing updated procedures and quality-control steps for the remediation project.
  • Escalate issues, unusual situations, or potential inconsistencies to the Senior Officer or Manager when necessary.
Desired Qualifications
  • Understanding of anti-money laundering/counter-terrorist financing requirements for Luxembourg and/or Guernsey funds is a strong advantage.
  • Experience in know-your-customer remediation or regulatory review projects is considered an asset.

About the company

Alter Domus provides fund administration, corporate services, depositary services, transfer pricing, domiciliation and management company services for asset managers, lenders and asset owners, with a focus on private equity, real estate and debt capital markets. It serves both stand-alone funds and large multi-jurisdiction funds through a vertically integrated model with dedicated teams and technology across the value chain. In debt capital markets, it offers loan administration, agency services, trade settlement and CLO manager services. By applying deep industry knowledge and end-to-end, globally distributed capabilities, it aims to help clients grow, stay compliant, and operate more efficiently across jurisdictions and asset classes.

Company Size

1-10

Company Stage

N/A

Total Funding

N/A

Headquarters

Luxembourg, Luxembourg

Founded

2003

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Simplify's Take

What believers are saying

  • Bain Capital Credit selected Alter Domus on February 18, 2026 for $30 billion portfolios.
  • MSC Group approval completed July 7, 2026, unlocking Alter Domus APAC expansion.
  • Alter Domus appointed CTO Demetry Zilberg in 2026, reinforcing technology execution.

What critics are saying

  • AI-native platforms from Allvue, Blueflame, and Chronograph compress administrator fees by 2027.
  • MSC closing still depends on regulatory approvals and integration across Melbourne, Sydney, Singapore, and Kuala Lumpur.
  • Citco, Apex, and SS&C undercut pricing and poach senior operators in private credit.

What makes Alter Domus unique

  • Alter Domus specializes in private credit, CLOs, and real assets, not broad hedge funds.
  • MSC Group adds Australian trustee, custody, and debt capital markets licenses on May 5, 2026.
  • Solvas and Credit-Vision give Alter Domus owned loan servicing software, not rented platforms.

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Benefits

  • Flexible Work Hours
  • Paid Holidays
  • Mentorship Program
  • Company Social Events
  • Employee Stock Purchase Plan
  • Professional Certification Support
  • Hybrid Work Options
  • Company Equity

Company News

Yahoo Finance
Oct 21st, 2026
Alter Domus names ex-BlackRock and PSP Investments chief André Bourbonnais non-executive chair

Alter Domus, a fund administration and asset servicing provider for private markets, has appointed André Bourbonnais as non-executive chair of its board. The appointment is subject to regulatory approval. Bourbonnais was previously a managing director at BlackRock and chair of its Canadian operation. He also served as president, chief executive officer and chief investment officer of PSP Investments, and held senior roles at CPP Investments and La Caisse. He succeeds Mark Wiseman, who was confirmed as Canadian Ambassador to the United States. Alter Domus administers over $4.5 trillion in assets and employs more than 7,000 people across 23 jurisdictions. Chief executive officer Charlotte Hogg said his experience gives the company the insight and leadership it needs.

Institutional Real Estate, Inc.
Oct 20th, 2026
Alter Domus partners with SUBSCRIBE to digitize investor onboarding across $4.5t operating platform.

Alter Domus partners with SUBSCRIBE to digitize investor onboarding across $4.5t operating platform. by Released Alter Domus, a global firm in private capital fund administration with $4.5 trillion in assets under administration, has partnered with SUBSCRIBE to digitize investor onboarding and fund subscriptions for its asset manager clients. The partnership reflects Alter Domus' ongoing initiative to modernize private market infrastructure and give clients the expertise, technology and data they need to scale as the industry continues to grow. By replacing fragmented, manual processes with a seamless digital experience, the partnership marks a fundamental shift in how private funds approach investor onboarding and creates a better experience for the asset managers and the investors they serve. Read more information here.

Holland Mountain
Aug 28th, 2026
Weekly news - week of august 24, 2026.

Weekly news - week of august 24, 2026. This week, AI-powered integration is a continued theme as multiple vendors launch MCP connectors to embed private markets intelligence directly into AI workflows. Significant M&A and fundraising activity continues, headlined by a potential $3 billion exit for Allvue Systems and fresh capital for portfolio analytics. New product launches centre on LP distributions, secondaries intelligence and data room AI, while partnerships between private equity firms and major AI platforms signal a growing shift towards firm-wide AI adoption. New & updated products. Blueflame AI launches its MCP Connections Library, a managed set of out-of-the-box integrations that connect CRMs, data warehouses and knowledge bases into its intelligence layer without custom development. 6lock launches Same Day Distributions, enabling PE firms to execute LP distributions in a single day with verified accounts, real-time visibility and a single auditable workflow. PEI Group rolls out PEI Secondaries Investor, an integrated intelligence platform for the secondaries market, as fundraising reaches $52.5 billion in final closes during H1 2026. Yardi Systems showcases its AI-powered Storage Manager enterprise platform alongside Breeze Premier and Yardi Matrix at the SSA Fall Conference. Deal activity. Allvue Systems is the subject of a potential $3 billion sale as owner Vista Equity Partners explores exit options, with Goldman Sachs and Evercore advising on the process. Standard Metrics raises $20 million in Series B funding led by 8VC with participation from Salesforce Ventures, Spark Capital and others to scale its AI-driven portfolio management platform for private markets. Solvas is acquired by Alter Domus, strengthening the latter's technology offering for CLO managers and private credit firms through the Deloitte-developed loan and debt servicing software suite. Partnerships & integrations. Chronograph announces an integration with Perplexity to bring institutional private capital data into Perplexity's AI answer engine, enabling LP and GP users to query private markets data conversationally. Grata expands its AI ecosystem with a native MCP integration in Perplexity Computer, giving users access to verified private-market intelligence across 22 million companies within AI-powered research workflows. Moody's Analytics makes its credit intelligence available in Google Cloud's Gemini Enterprise for Financial Services via a dedicated MCP server, giving professionals direct access to ratings and research within AI workflows. Daloopa builds a new MCP connector on Google Cloud's Gemini Enterprise for Financial Services, bringing its audit-ready financial data directly into Gemini for streamlined equity research workflows. Office & personnel. AssetMetrix expands its private capital operations in Luxembourg, strengthening its presence with a modular platform spanning reporting, investor portal, analytics, document management and fund administration services. Position Green appoints Julia Staunig as CEO effective 1 October, with co-founder and outgoing CEO Daniel Gadd moving to a Senior Advisor role focused on strategic partnerships. Awards. AlphaSense named the only Leader in The Forrester Wave: Market and Competitive Intelligence Platforms, Q3 2026, achieving top scores in 14 of 29 evaluation criteria. Vendor research & whitepapers. Floww publishes guidance for emerging managers on fund domicile and infrastructure decisions, covering Cayman, U.S. and Jersey trends alongside the FCA's CP26/28 consultation and staged infrastructure planning. Valu8 Company Intelligence outlines how PE firms can build stronger add-on pipelines by shifting from periodic list-based sourcing to continuous, AI-assisted market mapping and ownership intelligence. Did Holland Mountain Group forget something? Do you have vendor news to share? Holland Mountain Group want to know! Please reach out to Holland Mountain Group at [email protected] Thinking about your data and tech stack? Holland Mountain Group can help! Holland Mountain Group help LPs & GPs find the system, supplier or market data provider that is best-suited for their current and future needs. Get in touch with its team today.

Luxembourg Private Equity & Venture Capital Association
May 20th, 2026
Celebrating Private Equity Tech Innovation in Luxembourg.

Celebrating Private Equity Tech Innovation in Luxembourg. The LPEA proudly celebrates the winners of the inaugural LPEA PE Tech Awards sponsored by Alter Domus, held during PE Tech Day 2026 at KPMG Luxembourg. Created to recognise the companies and solutions driving digital transformation across the Private Equity and Venture Capital industry, the awards highlighted the innovation, expertise, and technological excellence shaping the future of private markets in Luxembourg and beyond The first edition of the awards brought together more than 300 participants, including 42 technology providers, fund services players, GPs, LPs, and innovation leaders, to showcase cutting-edge solutions designed to improve efficiency, transparency, and operational excellence across the private capital ecosystem. The winners of the 2026 LPEA PE Tech Awards are: | Ylookup - LPEA PE Tech Innovation Award, recognising firms driving innovation across private markets through technologies such as AI-powered data extraction, workflow automation, and enhanced analytics capabilities. | Arendt Regulatory & Consulting - LPEA PE Tech Fund Services Solution Award, recognising innovative solutions supporting fund services operations, including regulatory reporting, compliance monitoring, and operational efficiency tools. | QUANTYX - LPEA PE Tech GP Solution Award, recognising technology solutions designed for General Partners, including portfolio monitoring, investment analytics, and data-driven decision-making tools. | Private Labs - LPEA PE Tech LP Solution Award, recognising solutions tailored to Limited Partners through enhanced reporting, transparency tools, and digital portfolio oversight capabilities. | Domos - LPEA PE Tech Implementation Award, recognising successful and tangible technology implementations delivered in collaboration with a client - in this occasion, Domos partnered with Kartesia. The case study showcased how to digitalise investor onboarding and investor relations through a fully integrated platform covering marketing, onboarding, KYC, subscription agreements, reporting, and investor communications. Voting took place exclusively on-site during PE Tech Day and therefore represents client- and peer-based recognition of the service offerings of the winning firms. Participants were encouraged to engage directly with exhibitors, discover their innovative technologies, and recognise the solutions making the greatest impact across the industry. LPEA extends its thanks to Alter Domus, sponsor of the inaugural PE Tech Awards, for supporting this initiative and helping spotlight excellence across Luxembourg's growing PE Tech ecosystem. As technology continues to reshape private markets, the LPEA PE Tech Awards aim to become a leading platform for recognising innovation and fostering the continued growth of Luxembourg's private markets technology ecosystem. Photo Gallery

Financial Standard
May 6th, 2026
Alter Domus to acquire MSC Group.

Alter Domus to acquire MSC Group. Global administrator Alter Domus will take over MSC Group as it expands its footprint in Asia Pacific. Northern Trust has appointed David Sara as regional head of industry development for Asia Pacific, as the custodian looks to deepen engagement with asset owners and accelerate growth across the region. Perpetual flagged its mission to revive the lacklustre performance of boutique J O Hambro Capital Management (JOHCM) and boost its assets to $60 billion by 2030. The Reserve Bank of Australia hiked the official cash rate by 25 basis points at the May meeting, with concerns growing another rate hike could do more harm than good. Videos. Brought to you by Further Reading