Full-Time

Product Designer

Platform

Posted on 5/6/2024

Gorgias

Gorgias

201-500 employees

Ecommerce helpdesk platform automating support tasks

Data & Analytics
Consumer Goods

Mid

New York, NY, USA

Required Skills
Figma
Requirements
  • 3-5 years of product design experience
  • Proficiency in Figma
  • Experience in conducting user research
  • Experience in designing for data-heavy SaaS products
Responsibilities
  • Collaborate with product managers, engineers, and other designers
  • Conduct user research to inform design decisions
  • Create wireframes, prototypes, and high-fidelity designs
  • Promote collaboration and constructive feedback within the design team
  • Stay up-to-date with global design trends and tools

Gorgias is an excellent workplace for those passionate about shaping the future of customer service within the ecommerce sector. As a leading ecommerce helpdesk platform, the company simplifies communication by centralizing support tickets and automating tasks across various channels such as email, voice, SMS, live chat, and social media. This focus on streamlining processes not only positions Gorgias at the forefront of industry innovation but also fosters a dynamic and technologically agile work environment.

Company Stage

Series C

Total Funding

$72.4M

Headquarters

San Francisco, California

Founded

2015

Growth & Insights
Headcount

6 month growth

10%

1 year growth

14%

2 year growth

42%

Benefits

Competitive salary

Health coverage

Generous equity package

Company offsites

Latest laptop

16-week parental leave

Catered meals

4 Weeks of vacation

Retirement benefits

Fully stocked kitchen

INACTIVE