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Fidelity National Information Services

Global provider of financial technology solutions

Manager, Software Engineering

Engineering LeadershipPosted on Nov 11
Full-timeJacksonville, FL, USANo salary listedIn-person

About the Job

Requirements

  • Proven experience leading software engineering teams responsible for complex, low-latency, business-critical enterprise applications.
  • Experience developing wealth-management, brokerage, investment, banking, or capital-markets platforms, particularly advisor-facing or investor-facing applications.
  • Experience managing applications in a regulated financial-services environment, with awareness of security, privacy, audit, and operational-resilience expectations.
  • People leadership experience, including coaching engineers, developing technical leaders, setting performance expectations, and building an accountable, inclusive engineering culture.
  • Broad understanding of the software development lifecycle, including architecture, software design, coding, testing, security, release management, observability, and production support.
  • Previous hands-on experience as a software programmer using Java and user-interface technologies; Angular is preferred. Experience with mobile apps is an advantage.
  • Experience managing customer-facing web applications and distributed enterprise systems, with an understanding of APIs, integrations, data flows, and service dependencies.
  • Experience with DevSecOps, continuous integration and continuous delivery (CI/CD) automation, observability, application-performance monitoring, and enterprise incident-management practices.
  • Experience delivering software using Agile engineering practices and CI/CD, improving delivery without sacrificing quality or operational control.
  • Strong understanding of production reliability and incident management, including root-cause analysis, defect prevention, observability, and continuous improvement.
  • Ability to manage technical debt and platform modernization alongside business delivery, making evidence-based decisions about whether to modernize, refactor, replace, or retain existing technology.
  • Ability to explain complex technical issues, risks, and architectural trade-offs to technical and non-technical audiences.
  • Track record of improving software quality, security, resilience, engineering productivity, and delivery predictability.

Responsibilities

  • Lead and develop a high-performing engineering organization by establishing clear objectives, engineering expectations, and accountability, and by coaching engineers and technical leaders through regular feedback, career development, and succession planning.
  • Own engineering delivery for product capabilities from solution design and development through automated testing, release, production deployment, and ongoing support.
  • Provide technical leadership for complex functionality, including advisor workflows, investor experiences, client and account servicing, trading, portfolio information, reporting, entitlements, and integrations with enterprise and third-party platforms.
  • Drive platform modernization by improving architecture, user experience, API integration, scalability, maintainability, and engineering productivity while managing risks associated with modernizing established enterprise applications.
  • Champion secure and compliant engineering practices for financial-services applications, including secure design, protection of sensitive customer information, access control, auditability, and resilient production operation.
  • Partner with Product Management and Architecture to translate product strategy, client requirements, and technical priorities into architectural decisions and executable delivery plans.
  • Strengthen engineering quality and DevOps practices, including code reviews, automated unit and integration testing, CI/CD pipelines, observability, release automation, engineering metrics, and production monitoring.
  • Own service reliability and production health by ensuring teams identify operational risks, investigate incidents and recurring defects, perform root-cause analysis, and drive corrective and preventive actions.
  • Coordinate delivery across multiple teams and dependencies, identify risks early, remove blockers, and ensure cross-team changes are planned, tested, and released safely.
  • Support client-driven development while balancing platform integrity, strategic product investment, regulatory requirements, defects, technical debt, and client commitments.
  • Drive continuous improvement using measurable engineering outcomes, improving predictability, quality, deployment effectiveness, defect prevention, system reliability, and supportability.
  • Promote responsible adoption of AI and engineering automation where it improves developer productivity and client experiences while maintaining security, governance, and human oversight.
  • Communicate delivery status, technical risks, production health, dependencies, and trade-offs transparently to senior and cross-functional stakeholders.

Desired Qualifications

  • Knowledge of wealth-management workflows such as account servicing, portfolio views, order entry and trading, reporting, entitlements, and advisor/client digital experiences.
  • Experience with cloud technologies, distributed architectures, REST APIs, integration platforms, and event-driven systems.
  • Experience modernizing large-scale or long-lived applications while maintaining service continuity for existing clients.
  • Experience incorporating AI-assisted development or AI-enabled product capabilities within an appropriate security and governance framework.
  • Experience building software in fintech or another regulated field.
  • Experience with Angular for user-interface development.
  • Experience with mobile apps.

About the Company

Fidelity National Information Services

Global provider of financial technology solutions

Fidelity National Information Services (FIS) provides technology solutions for financial institutions and businesses worldwide, covering core banking, digital banking, and payment processing, as well as trading, risk management, and securities processing for capital markets. Its products are integrated software platforms and services that clients embed to process transactions, manage risk, and support digital channels, with revenue from software licenses, maintenance, and per-transaction fees. It differentiates itself by offering an end-to-end suite across banking, payments, and capital markets with a global client base, serving both large banks and smaller institutions in one integrated package. Its goal is to help financial institutions navigate digital transformation and operate more efficiently through reliable, scalable technology platforms and services.

Company size
1-10
Company stage
IPO
Headquarters
Jacksonville, FL
Founded
1968

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