Supervisor - Compensation Delivery

Department Overview

McDonald’s has an exciting opportunity for a Supervisor, Compensation Delivery (Compensation Specialist) role based in our India Global Office. You will support Compensation Delivery initiatives, Benchmarking, Job Evaluation, focusing on the administration of compensation programs, including base pay, incentives, and other compensation-related processes. You will ensure compliance with organizational policies, market competitiveness, and operational excellence in delivering compensation services.

The candidate is expected to reside within India.

Duties

Compensation Program Support:

• Assist in the year-end (merit, bonus, equity) process in Success Factors, including testing, configuration, communication, launch, and administration.
• Support job pricing activities, including compensation survey submissions, job matching, market data cleansing, and job pricing in the compensation tool Pay Factors (or similar tool).
• Help ensure job evaluation processes and pay structures are updated to reflect market competitiveness and internal equity.
• Support the execution of annual salary reviews and adjustments, ensuring consistency, fairness, and alignment with company performance and market trends.

Operational and Process Improvement:

• Assist in implementing process enhancements and best practices to ensure compensation operations achieve operational excellence and employee satisfaction.
• Query Management related to Compensation, Year End, Market Pricing, Job Evaluation, Compensation analytics, etc.
• Regularly evaluate compensation workflows and systems to identify inefficiencies and recommend solutions to enhance performance.
• Assist in managing third-party vendors to ensure efficient delivery, cost management, and employee satisfaction.
• Administer and support recognition and awards programs, including vendor coordination and fulfilment.
• Conduct market and compensation benchmarking to support salary structure design and pay competitiveness.
• Participate in and manage job evaluation processes using methodologies like, Hay Point Factor, Mercer IPE, etc.
• Support annual and off-cycle compensation cycles, including data preparation, tool updates, and reporting.
• Collaborate with HR, Payroll, and external vendors to ensure smooth execution of Total Rewards programs.
• Maintain accurate documentation and ensure compliance with internal policies and external regulations.

Escalation and Issue Resolution:

• Serve as a point of contact for compensation program issues, ensuring timely and effective resolution or further escalation as needed.
• Collaborate with internal teams, including HR, Legal, and external vendors, to address and resolve compensation challenges.

Compliance and Data Management:

• Maintain accurate records of compensation-related activities, including vendor contracts, agreements, and system updates.
• Ensure data integrity and confidentiality while adhering to compliance with federal, state, and international regulations governing compensation administration.

Qualifications

Required :

• Degree in Human Resources, Business Administration, Total Rewards, or related field.
• Experience in roles responsible for talent rewards or compensation delivery.
• Experience operating in large, multi-national corporations in a highly matrixed, complex structure.
• Experience working across many countries and cultures.
• Understanding of the needs and challenges of global leaders.
• Experience collaborating with global teams across various regions.

Preferred :

• Technical knowledge in areas of total rewards, compensation delivery, and HR processes.
• Knowledge on various survey vendors salary survey submission and salary survey results.
• Excellent analytical, problem-solving, and data-analysis skills.
• Ability to write well and communicate effectively across all layers of the organization.
• Knowledge of HR compliance and data privacy regulations.
• Ability to work in a highly dynamic environment
• Strong business acumen.
• Open to learning new systems and processes.
• Exceptional communication (verbal and written) and interpersonal skills.
• Positive attitude and a willingness to learn; self-starter.
• Strong ability to influence others; able to build and drive a strong business case for people as a growth driver.
• Continuous improvement and growth mindset.