Devoteam

IT consulting for digital transformation

Technical Support and Infrastructure Intern - Administration of Computer Systems in Network (ASIR)

IT Service Desk & End User SupportConfirmed live in the last 24 hours

InternshipMadrid, Spain€4.85 /hr

About the Job

Requirements

Be currently studying or recently graduated from a CFGS program in Administration of Computer Systems in Network (ASIR), or a similar systems/informatics qualification.
Be able to sign an internship agreement with an educational institution.
Be available for in-person morning hours; a part-time morning or full-time schedule may be agreed.
Have a proactive, service-oriented profile and the ability to resolve issues and communicate effectively.

Responsibilities

Provide first-level support to users for hardware, software, and network incidents.
Configure, clone, and deploy workstations, including laptops, peripherals, and operating systems.
Support basic local-area network infrastructure, telephony, and meeting rooms.
Manage and escalate incidents through the ticketing tool.
Collaborate on IT equipment inventory and maintenance.
Learn and collaborate in the daily management of the technology estate, incident resolution, and preventive maintenance of workstations.

Job Description

Buscamos un/a becario/a de FP ASIR (Administración de Sistemas Informáticos en Red) para incorporarse mediante convenio de prácticas a nuestro equipo de soporte e infraestructura IT en un importante despacho profesional ubicado en el centro de Madrid.

Aprenderás y colaborarás activamente en la gestión diaria del parque tecnológico, resolución de incidencias y mantenimiento preventivo de los puestos de trabajo.

Funciones principales

Atención y soporte de primer nivel a usuarios para incidencias de hardware, software y red.
Configuración, clonación y despliegue de puestos de trabajo (portátiles, periféricos, sistemas operativos).
Soporte en la infraestructura básica de redes locales, telefonía y salas de reuniones.
Gestión y escalado de incidencias a través de la herramienta de ticketing.
Colaboración en tareas de inventario y mantenimiento de equipamiento IT.

Requisitos

Estudios: Estudiante o recién graduado/a de CFGS en Administración de Sistemas Informáticos en Red (ASIR) o titulaciones similares de la rama de Sistemas/Informática.
Posibilidad de firmar convenio de prácticas con centro de estudios.
Horario: Disponibilidad para realizar las prácticas de manera 100% presencial, imprescindible cobertura en horario de mañanas (posibilidad de acordar jornada parcial de mañanas o jornada completa).
Perfil proactivo, con vocación de servicio, capacidad de resolución y buenas habilidades de comunicación.

Qué ofrecemos

Ayuda económica al estudio: 840 € brutos/mes para jornada completa (o parte proporcional según las horas pactadas en caso de jornada reducida).
Modalidad: 100% presencial en oficina, en Madrid centro.
Formación continua en un entorno corporativo de primer nivel y acompañamiento por parte de profesionales sénior del área de sistemas.

Qualifications

Additional Information

About the Company

Devoteam

IT consulting for digital transformation

Devoteam is a consulting firm that helps organizations navigate digital transformation through digital strategy, technology, and cybersecurity services. It offers IT services such as digital business products, data-driven intelligence, business automation, distributed cloud solutions, and cybersecurity to enterprises and public-sector clients. The company operates by delivering consulting services, technology implementation projects, and ongoing managed services, backed by strategic partnerships with AWS, Google Cloud, Microsoft, Salesforce, and ServiceNow. Unlike firms that only provide advisory or tech deployment, Devoteam combines business consulting with creative tech and hands-on solutions across cloud, data, automation, and security. Its goal is to help clients improve operational efficiency and change through technology, guiding them from strategy to execution.

Company size: 10,001+
Company stage: IPO
Headquarters: Levallois-Perret, France
Founded: 1995

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