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PNC Financial Services

Runs a national bank for people and businesses

Relationship Manager 3

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeFort Lauderdale, FL, USANo salary listed

About the Job

Requirements

  • Industry-relevant experience is typically 8 or more years; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • A bachelor's degree is listed as the education qualification; higher education such as a master's degree or PhD is desirable.
  • Candidates must demonstrate appropriate knowledge, skills, and abilities for the role.
  • Required competencies include business acumen, client relationship management, customer experience management, decision making and critical thinking, effective communications, prospecting, selling, and technology proficiency.
  • The role requires the ability to assess and manage risks associated with business objectives and activities in alignment with the Enterprise Risk Management Framework.
  • The position is subject to applicable FDIA Section 19 requirements and, for registered roles, the SAFE Act and/or FINRA requirements, which prohibit hiring individuals with certain criminal history.

Responsibilities

  • Set relationship strategies and direct relationship management activities for new and existing clients in a book of business to grow sales, revenue, and market share against relevant sales goals; typically work with clients with advanced risk and complex needs, work independently, and mentor team members.
  • Create and drive strategies to acquire, expand, and retain client relationships, generating revenue and deepening share of wallet; originate, analyze, negotiate, and document credit and non-credit products and services.
  • Manage risk and return and drive quality for new and existing clients; identify and mitigate regulatory, reputational, operational, and credit risks.
  • Identify client opportunities and provide ideas and insights based on client needs and financial well-being; drive client engagement and loyalty, generate ideas and best practices in Relationship Management, and mentor others.
  • Build and manage a network of senior internal and external relationships, including community and industry relationships, to acquire new clients, expand existing relationships, and enhance the client experience.
  • Present the full range of PNC products and services to clients and use reporting and sales tools to identify and convert sales opportunities.
  • Analyze, evaluate, and mitigate credit risk for the most complex credit requests using advanced credit fundamentals and internal credit policies, as defined with the business.
  • Provide customized customer solutions by applying customer-focused values and practices to business decisions.

Desired Qualifications

  • Higher education such as a master's degree or PhD, or certifications, is desirable.
  • Preferred skills include managing a book of business, building client relationships, credit processes, credit products, customer engagement, decision making, financial analysis, and identifying sales opportunities.

About the Company

PNC Financial Services

Runs a national bank for people and businesses

PNC Financial Services runs one of the largest banks in America, serving households and businesses of every size through branches, apps, and corporate bankers. Acquisitions turned it from a regional lender into a coast-to-coast bank, notably its purchases of National City during the 2008 financial crisis and BBVA USA in 2021. Consumers keep checking and savings accounts, such as Virtual Wallet with its built-in budgeting tools, and take out mortgages and credit cards, while companies borrow and manage cash through PNC. It earns most of its money on the gap between loan interest and deposit costs, and the rest from fees. PNC traces its roots to a savings bank founded in 1845 and is based in Pittsburgh, Pennsylvania.

Company size
10,001+
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1845

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