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H&M

Global fast-fashion retailer of affordable clothing

Department Manager

Retail Store ManagementPosted on Nov 10
Full-timeRanders, DenmarkNo salary listedIn-person

About the Job

Requirements

  • Experience with leadership and retail operations, and ability to achieve results through a team in a fast-paced environment.
  • Data-driven and customer-focused skills, using sales planning, analysis, and follow-up to create an inspiring shopping experience.
  • Ability to coach and develop teams with integrity and in accordance with company values.
  • Ability to collaborate in a dynamic environment and contribute to shared success.
  • Motivation to create strong customer experiences while supporting sales and making fashion accessible.
  • Knowledge of fashion trends, commerciality, customer behavior, and competitors.
  • Creativity, curiosity, and strong communication skills to inspire and engage.
  • Analytical and results-oriented ability to translate data and figures into concrete improvements.
  • Proficiency in a Scandinavian language and English.

Responsibilities

  • Lead the team to deliver an exceptional customer experience by ensuring store operations and best practices are followed in the department and throughout the store.
  • Take responsibility for the store’s and department’s strengths, analyze sales results, identify commercial opportunities, set goals, and develop plans to optimize sales and profit.
  • Ensure the team is well staffed and support its development through succession planning, talent development, and performance management based on results, values, and leadership.
  • Recruit, onboard, and develop the team by creating an inclusive environment that supports collaboration, growth, and innovation.
  • Stay up to date on fashion trends, customer behavior, and competitors so the team can provide a relevant and inspiring shopping experience.
  • Represent the brand positively in customer interactions, build connections, inspire customers, and make fashion accessible.

About the Company

H&M

Global fast-fashion retailer of affordable clothing

H&M is a global fashion retailer that sells affordable, trendy clothing and accessories for men, women, teens, and children through both online and physical stores. The company works by maintaining a fast, efficient supply chain to bring runway-inspired styles to customers quickly and at competitive prices, supported by large-scale production and a broad global footprint. It differentiates itself with its extensive international reach, ability to offer a wide range of products for the whole family at low prices, and a focus on sustainability, including eco-friendly lines and recycling programs. The goal is to provide fashionable, quality apparel at accessible prices to a diverse customer base around the world while reducing environmental impact through responsible practices.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947

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