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Kaiser Permanente

Integrated healthcare provider and payer platform

Vision Services Asst II

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeSacramento, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least two years (1,000 hours or more per year) of recent, regular experience conducting objective ophthalmic testing, including several procedures such as visual acuity testing, tonometry, visual fields testing, lensometry, color deficiency and depth perception testing, or autorefraction.
  • A high school diploma or GED.
  • Certification as a Certified Ophthalmic Assistant or Certified Ophthalmic Technician.
  • Basic Life Support certification.
  • Proficiency in required ophthalmic procedures and testing.
  • Knowledge of medical and ophthalmological terminology.
  • Successful completion of PARRS II and AutoReg, where applicable, and ability to work with an electronic medical record system.
  • Verbal and written communication skills, including legible handwriting.
  • Ability to read and comprehend simple instructions.
  • Ability to work effectively in teams.
  • Knowledge of computers and computer keyboards.
  • Willingness to work in a Labor Management Partnership environment.
  • Compliance with the applicable collective bargaining agreement position specifications.

Responsibilities

  • Provide direct support to ophthalmologists, optometrists, and the Eye Services operation under the direct supervision of the Chief of Ophthalmology or designee.
  • Support provider-patient interactions using ophthalmic knowledge, objective testing, and technical skills in the Eye Services specialty, while also supporting department operations with clerical services.
  • Measure and record intraocular pressure, spectacle neutralization, automated visual fields, autorefraction, autokeratometry, anterior chamber angles, vital signs, pupillary response, and other objective ophthalmic test results.
  • Measure visual acuity for patients of all ages and ocular diagnoses using Snellen and HOTV charts, color vision tests, and stereopsis tests.
  • Administer topical eye medications as specifically ordered by a physician in preparation for testing, as permitted by state law and regulation.
  • Perform other indicated objective ophthalmic testing and automated image capture.
  • Make and cancel optometry, ophthalmology, medical-clearance, and diagnostic appointments.
  • Obtain and prepare medical records, files, forms, and diagnostic results for providers.
  • Record relevant medical information, including assessments, plans, interventions, and spectacles; complete forms and other necessary data entry.
  • Document concise and relevant medical and ocular histories electronically, and set up laboratory, x-ray, and other requisitions as needed.
  • Label specimens and pathology request forms, and document specimens according to departmental procedures.
  • Set up supplies and instruments and assist with minor eye surgical procedures as needed.
  • Anticipate provider needs by preparing supplies, instruments, and equipment.
  • Clean, wrap, label, and restock instruments, changing cleaning solutions as needed.
  • Maintain equipment and order and stock supplies.
  • Order and maintain inventory par levels of supplies, forms, and medications as needed.
  • Keep the work area clean.
  • Call patients with messages from providers and document the disposition.
  • Document, update, and process records relating to provider appointments.
  • Perform surgical scheduling functions as needed.
  • Participate in training and orientation of new personnel.
  • Perform other related duties as necessary.
  • Consistently demonstrate the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to colleagues.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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