Laboratory Assistant 2 - Ft, 1st Shift

Position Summary

"Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you."

ORLANDO HEALTH – HEALTH CENTRAL HOSPITAL
Located in Ocoee, Florida, Orlando Health – Health Central Hospital is a 252-bed comprehensive medical and surgical acute-care facility that has been serving the residents of west Orange County for more than 70 years. Services range from 24/7 emergency care to cardiovascular and stroke care, neurosciences, oncology, orthopedics, minimally invasive robotic surgery and more. Our hospital has accreditations and designations in many specialty
services, including bariatric surgery, spine surgery, stroke, and hip and knee joint replacement. We also have earned 2024-25 High Performing Hospital ratings in five areas – COPD, diabetes, heart attack, heart failure and hip replacement – from U.S. News & World Report, and 2024 Top Teaching Hospital recognition from The Leapfrog Group.

Orlando Health – Health Central is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

WHY ORLANDO HEALTH?

Amazing Culture

Join a team where collaboration, respect, and making a difference in patients’ lives are at the heart of what we do.

Competitive Pay

Competitive compensation, plus evening, night, and weekend shift differentials for qualifying positions.

Benefits Starting Day One

Enjoy a comprehensive benefits package from your first day, including:

• Student loan repayment
• Tuition reimbursement
• FREE college education programs
• Retirement savings
• Paid paternity leave
• Fertility benefits
• Backup elder and childcare
• Pet insurance
• PTO and paid holidays
• And more!

Career Growth & Development

Build your career with opportunities to learn, grow, and advance within a leading healthcare organization.

Make a Difference

Be part of a mission-driven organization dedicated to providing exceptional care and improving the health and well-being of the communities we serve.

Be Part of Something Bigger

At Orlando Health, your work matters. Whether you're caring directly for patients or supporting those who do, every role makes a difference.

A Brief Overview

The Laboratory Assistant performs specimen receiving and processing duties, registers patients, enters orders in the computer system, centrifuge specimens, labels and aliquot samples, delivers to test site, stores samples, slides, blocks, etc.

Shift Times

Outpatient Lab

10x4 Schedule M-TH

6am -4:30pm

Responsibilities

Essential Functions

• Provides support in the areas of patient registration, third party reimbursement requirements and regulations.
• Maintains department supplies and customer supply orders.
• Demonstrates knowledge of specimen collection and handling requirements.
• Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling.
• Maintains positive customer service relationships at all times and proactively responds to customer service issues.
• Processes pathology specimens as appropriate.
• Trains staff as required.
• Ability to work flexible hours to meet the needs of the department.
• Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.
• Assist in maintaining and cleaning of laboratory equipment, i.e., refrigerators, centrifuges.
• Follows the established policies and procedures to meet regulatory and accrediting agency requirements.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Responsible for maintaining an active role in the laboratory Quality Improvement Program.
• Maximizes productivity, customer satisfaction and profitability.
• Documents specimen quality issues.
• Adheres to infection control and safety practices and keeps a clean and organized work area.
• Maintains confidentiality of patient record, hospital and departmental matters at all times.
• Performs filing of reports and requisitions.
• Assists with charting and report distribution via telephone, fax, or as appropriate.
• Reads and understands a Physician's laboratory test order.
• Schedules Pathologists, Histotechnicians or Transportation Reps as needed.
• Assists with bone marrow collection and processing.
• May perform phlebotomy as necessary (must have approved competency on file before completing).

Qualifications

Education/Training

High School Diploma or GED equivalency

Licensure/Certification
None.

Experience
Two (2) years of laboratory experience or patient care experience. Current student seeking higher educational degree or certification in a science field, such as nursing, medical technology, pre-med, or related clinical field may be substituted for up to two years of the required  experience.