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Bank of Montreal

Runs Canadian and US banks for people and firms

Associate Administrator - Credit Administration & Lending Operations, Private Wealth Canada

Retail & Commercial BankingPosted on Nov 13
Full-time$40.5k - $80kIn-person

About the Job

Requirements

  • 2–3 years of experience in lending operations, portfolio administration, commercial lending support, banking operations, or a related field.
  • Post-secondary education in business, finance, administration, or a related discipline is preferred.
  • Knowledge of lending products, loan documentation, security documentation, renewal processes, and portfolio administration activities.
  • Knowledge of operational processes, controls, compliance requirements, and record management practices.
  • Experience working with lending administration, workflow management, and document management systems.
  • Ability to manage multiple priorities in a high-volume environment with strong organizational skills.
  • Strong attention to detail and commitment to accuracy.
  • Strong verbal and written communication skills.
  • Strong collaboration and stakeholder management skills.
  • Analytical and problem-solving skills to identify and resolve operational issues.
  • Proficiency in Microsoft Office applications, particularly Excel.
  • Fluency in French and English to support business operations outside the province of Quebec.

Responsibilities

  • Administer recurring portfolio and compliance reporting activities, including 003 and 121 reports.
  • Monitor outstanding portfolio requirements, exceptions, and compliance activities to support portfolio integrity and timely follow-up.
  • Review and track outstanding TrackIt items and other monitoring requirements to ensure timely resolution and escalation where required.
  • Maintain records, reporting, and documentation to support regulatory, credit, and business requirements.
  • Support annual review and tracking activities, including insurance, policy confirmations, statement collection, and other ongoing portfolio obligations.
  • Coordinate the collection, organization, review, and uploading of lending, funding, and client documentation into applicable systems and repositories.
  • Maintain electronic records to ensure completeness, accuracy, accessibility, and adherence to record-retention requirements.
  • Verify documentation completeness and escalate missing or outstanding items as required.
  • Support document management activities across the lending lifecycle, including applications, renewals, funding, and servicing.
  • Complete and coordinate standard search requests, including PPSA, corporate, title, tax, assessment, and other required due diligence searches.
  • Ensure search results and supporting documentation are accurately maintained within lending files and workflow systems.
  • Complete administrative requirements and gather documentation to support funding and credit processes.
  • Administer mortgage, FRTL, SOFR, CORRA, and other lending renewal processes.
  • Produce renewal reports, prepare renewal documentation packages, and coordinate workflow activities following pricing and approval decisions.
  • Track upcoming renewals and follow established processes to ensure timely completion and escalation where needed.
  • Support ongoing renewal administration and portfolio maintenance activities across the PWCA lending portfolio.
  • Coordinate operational activities associated with lending fundings, security documentation, solicitor communications, discharges, and takedown requests.
  • Monitor workflow progress and ensure all required documentation is received, processed, tracked, and recorded.
  • Act as a central coordination point for administrative lending activities involving internal business partners and external service providers.
  • Support loan payout processing and security discharge requests to ensure efficient and consistent execution.
  • Support monitoring and follow-up activities related to ineligible margins, margin limit changes, and portfolio exceptions.
  • Coordinate required communications, documentation updates, and tracking activities associated with portfolio maintenance requirements.
  • Maintain accurate records and reporting related to margin management and ongoing portfolio obligations.
  • Produce, maintain, and distribute recurring and ad hoc operational reports.
  • Organize work to ensure service levels, operational controls, quality standards, and turnaround expectations are consistently achieved.
  • Support process improvements designed to enhance workflow efficiency, consistency, and operational effectiveness.
  • Participate in operational change initiatives, system enhancements, and implementation activities as required.
  • Follow established policies, procedures, controls, and regulatory requirements in executing all activities.
  • Identify and escalate operational risks, documentation deficiencies, and processing exceptions.
  • Maintain accurate and audit-ready records supporting operational integrity and regulatory compliance.
  • Take measured risks while protecting the Bank by applying the Risk Management Framework and adhering to applicable policies, standards, procedures, laws, and regulations.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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