Agilent Technologies

Provides eProcurement automation and hosted catalogs

Consulting

Solution EngineeringConfirmed live in the last 24 hours

Full-timeGuangzhou, Guangdong Province, ChinaNo salary listed

About the Job

Requirements

A master's degree or higher in instrumental analysis, analytical chemistry, environmental studies, food, materials, or a related major.
Familiarity with markets related to applied chemistry.
Experience using the hardware and software of chromatographic and mass spectrometry instruments such as GCMS, LCMS, or ICPMS; ability to independently operate instruments, develop methods, troubleshoot issues, and perform routine maintenance.
Familiarity with typical applications, workflows, and relevant regulations in environmental monitoring, food safety, materials and chemicals, petrochemicals, disease control and prevention, or related industries.
Strong learning ability, communication skills, and customer-service orientation, with the ability to provide professional and timely technical support.
Good English listening, speaking, reading, and writing skills.
Ability to travel approximately 50% of the time; the posting separately lists travel required at 35% of the time.
At least two years of experience in testing and analysis, application support, or analytical method development is preferred.

Responsibilities

Provide practical guidance on instruments such as chromatography and mass spectrometry based on customer requirements, and support training or consultation-solution design.
Guide customers based on their workflows and recommend optimizations to help reduce costs and improve efficiency.
Demonstrate instrument hardware and software operation or maintenance procedures, answer user questions, and track user needs.
Provide ongoing support, follow up, and promptly report training or consultation outcomes.
Monitor industry developments and application trends, identify needs for training, consultation, and solutions, develop training materials, and collaborate with related departments to improve the user experience through targeted training services.

Desired Qualifications

At least two years of experience in testing and analysis, application support, or analytical method development.

Job Description

岗位职责
1.基于客户要求，提供色谱质谱等仪器的实操指导，进行培训或咨询方案设计等支持；
2.基于客户工作流，进行指导或提出优化建议，助力客户降本增效；
3.演示仪器硬件/软件操作或维护流程，解答用户问题，跟踪用户需求；
4.提供持续支持并跟进、并及时反馈培训/咨询结果；
5.关注行业动态，跟踪应用热点问题，发掘培训/咨询/解决方案需求，开发制作培训材料，与关联部门同事积极协作，用针对性培训服务提升用户体验。

Qualifications

岗位要求
1.硕士及以上学历，仪器分析、分析化学、环境、食品、材料等相关专业；具备 2 年及以上检测分析、应用支持或分析方法开发相关工作经验者优先。
2.熟悉应用化学相关市场，具备 GCMS、LCMS 或 ICPMS 等色谱质谱分析仪器软硬件使用经验，能够独立完成仪器操作、方法开发、问题排查及日常维护；熟悉环境监测、食品安全、材料/化工、石化、疾控等行业的典型应用场景、工作流程及相关法规要求。
3.具备较强的主动学习能力、沟通表达能力和客户服务意识，能够为客户提供专业、及时的技术支持；具备良好的英语听说读写能力，并能适应约 50% 的出差频率。

Additional Details

This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

35% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support

About the Company

Agilent Technologies

Provides eProcurement automation and hosted catalogs

Agilent Technologies provides eProcurement services that help businesses buy supplies more efficiently. It offers a suite of electronic procurement tools that let clients load their pricing into existing purchasing platforms, access a hosted catalog, and complete transactions digitally without paper. The service connects pricing data to clients’ procurement systems, delivers an online catalog, and supports automated, paperless purchasing workflows. This makes purchasing faster and reduces manual steps. Compared with competitors, Agilent emphasizes automation, quick connectivity between pricing, catalogs, and purchasing platforms, and a reliable, scalable experience backed by its broad product range. The company aims to improve client productivity and lower procurement costs, helping customers buy what they need more easily while keeping prices clear and consistent.

Company size: 10,001+
Company stage: IPO
Headquarters: Santa Clara, CA
Founded: 1999

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