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Advance Auto Parts

Automotive aftermarket parts retailer

Commercial Parts Pro

Account ManagementPosted on Nov 10
Full-timeBillerica, MA, USAIn-person

About the Job

Requirements

  • Knowledge of automotive systems and parts, including diagnostic ability with internal engine, suspension, brakes, electronic systems, and exhaust.
  • Ability to locate and stock parts, operate inventory systems and store equipment, and use point-of-sale and parts lookup systems.
  • ASE P2 certification or equivalent readiness; ASE certification is preferred but not required.
  • Ability to read safety rules, operating and maintenance instructions, parts catalogs, procedure manuals, and written, oral, or diagrammed instructions, and to write simple correspondence.
  • Ability to use basic arithmetic with whole numbers, fractions, and decimals.
  • Ability to use Microsoft Word and Excel effectively.
  • Understanding of commercial profitability, competition, market opportunities, customer prioritization, and pricing discounts.
  • Ability to work assorted days, evenings, and weekends as needed.
  • A minimum of three years of prior automotive parts experience is preferred.
  • Proven sales ability and experience fulfilling customer transactions.
  • Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
  • High school diploma or general education degree (GED).
  • Ability to speak and write English.
  • Ability to communicate effectively and build relationships with customers, peers, and management.
  • Ability to complete the Parts Knowledge Assessment.
  • Strong organizational skills and ability to multi-task.
  • Ability to meet the physical demands of predominantly walking or standing; talking and hearing; using hands and fingers; reaching, climbing or balancing, stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
  • Vision abilities including close vision, distance vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide a GAS2 selling experience to commercial customers.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for team members.
  • Collaborate with the General Manager on team members' coaching and development needs.
  • Dispatch drivers to ensure timely, accurate deliveries and achievement of delivery standards.
  • Maintain commercial stocking programs, core bank, and commercial returns.
  • Build and maintain a network of second-source suppliers.
  • Maintain commercial credit accounts.
  • Partner with the General Manager to ensure proper driver coverage.
  • Source parts from special order, FDO, second sources, and other channels.
  • Work with the Commercial Account Manager to determine pricing discounts for specific commercial customers, as needed.

Desired Qualifications

  • Spanish language ability.
  • ASE certification.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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