Wing Assistant

Subscription-based virtual assistant services for businesses

Sales Caller

Sales Development RepresentativeConfirmed live in the last 24 hours

Full-timeMexico City, CDMX, Mexico

About the Job

Requirements

Be a high school graduate or have completed a certificate course.
Have at least 1 year of sales experience and a proven ability to meet and exceed sales quotas and manage customer relationships.
Have English communication skills at C1 level or higher, both written and verbal.
Have strong phone, email, and instant messaging communication skills.
Have organizational and time management skills.
Be comfortable with technology, including desktop sharing, cloud services, and customer relationship management systems.
Have experience with word-processing software and spreadsheets, such as Microsoft Office.
Know how to use online calendars and scheduling tools, such as Google Calendar.
Have a USB noise-cancelling headset and a working webcam.
Have a main and backup computer with at least a 1.8 GHz processor and 4 GB RAM.
Have a wired primary internet connection of at least 25 Mbps and a backup connection of at least 10 Mbps.

Responsibilities

Reach out to customers to provide information about products or services, sell offerings, or solicit donations.
Qualify leads over the phone and enter the relevant information into a customer relationship management system.
Coordinate and follow up on customer appointments and rescheduling.
Make collection calls, resolve debts, and update customer payment information while following phone scripts.
Execute and monitor customer surveys and compile the results in a datasheet report.
Address support tickets, troubleshoot issues, and resolve customer concerns.
Collaborate with internal teams to align lead generation efforts with the overall sales strategy.
Complete ad hoc tasks.

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.

Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

*Please only apply for this job if you are located in MX and LATAM

Sales Caller (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Bilingual Sales Caller!

Duties and Responsibilities include but are not limited to:

1. Reach out to customers to provide information about products or services, sell offerings, or solicit donations.

2. Qualify leads over the phone and insert the respective information into a CRM system.

3. Coordinate and follow up on customer appointments and rescheduling

4. Make collection calls, resolve debts, and update customer payment information following detailed phone scripts.

5. Execute and monitor customer surveys, compiling the results in a datasheet report.

6. Address support tickets, troubleshoot issues, and resolve customer concerns.

7. Collaborate with internal teams to align lead generation efforts with overall sales strategy.

8. Ad hoc tasks

Qualifications:

• High school graduate or of any certificate course

• Minimum 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships

• Excellent English communication skills, both written and verbal (at least C1 level)

• Excellent phone, email, and instant messaging communication skills

• Solid organizational and time management skills

• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and CRM

• Experience with word-processing software and spreadsheets (e.g., MS Office)

• Knowledge of online calendars and scheduling (e.g., Google Calendar)

• Proactive & confident with keen attention to details

Technical Requirements:

• USB Headset with Noise Cancellation feature

• Working Webcam

• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM

• Main Internet Service Speed: at least 25 Mbps wired connection

• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Performance Incentives

• Job Security and Stability

• Paid Training

• Inclusive Culture

• Upskilling Opportunities

• 100% Work-From-Home

• Exceptionally Supportive Team

• Opportunities for Career Growth

• Fun Work Environment

• Holiday & Overtime Pay

• Bonuses, Tips, and Referral Program

Schedule: 20-40 hours per week

Location: This is a remote job

Salary: This is based on your experience and skills.

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.

• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.

About the Company

Wing Assistant

Subscription-based virtual assistant services for businesses

Wing Assistant provides virtual assistant services for businesses, offering dedicated virtual assistants that work remotely on a full-time or part-time basis through a subscription model. Clients hire VAs who handle administrative tasks such as invoicing, payment tracking, and expense recording, while gaining complimentary access to the Wing Task Workspace App for communication, task management, file sharing, and screen recording. The service works by assigning a dedicated VA and, if needed, a Customer Success Manager plus thorough training for assistants to ensure consistent quality. This differentiates Wing Assistant through a strong emphasis on customer support and investment in VA training, with pricing tied to service level and hours required. The company’s goal is to help businesses run more efficiently by providing reliable, scalable administrative support via licensed remote assistants.

Company size: 1,001-5,000
Company stage: Seed
Total funding: $2.2M
Headquarters: Berkeley, CA
Founded: 2018

Recently Posted Jobs

Explore more opportunities at Wing Assistant

See more jobs