Product Strategy & Operations Manager
Posted on 2/9/2024
INACTIVE
Canary Technologies

51-200 employees

Secure, contactless hospitality software enhancing guest experience.
Company Overview
Canary Technologies, a leading provider of hospitality software solutions, offers a comprehensive suite of tools that not only secure guest data but also significantly enhance the guest experience. With a unique competitive advantage in their industry-leading features such as Contactless Mobile Check-in, Digital Authorizations, and Digital Amenity Ordering, they ensure PCI compliance and have successfully reduced chargebacks/fraud by up to 90%. Their team's deep understanding of the hospitality industry, combined with their ability to anticipate and meet hoteliers' needs, has earned them the trust of thousands of hotels worldwide.
Consumer Software
B2B

Company Stage

Series B

Total Funding

$59.4M

Founded

2018

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

13%

1 year growth

42%

2 year growth

115%
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Market Research
Sales
Communications
Management
Marketing
Data Analysis
CategoriesNew
Business & Strategy
Sales & Account Management
Operations & Logistics
Product
Requirements
  • Proven experience in product management, strategy, or operations, ideally within the software or technology industry and with a focus on B2B SaaS products
  • Strong analytical and problem-solving skills, with a keen ability to leverage data to make informed decisions
  • Excellent communication and collaboration skills to work effectively with cross-functional teams
  • Experience with agile development methodologies and product management tools is a plus
  • Fluency in Spanish
Responsibilities
  • Collaborate with the leadership team to define and refine product strategies, considering market trends, customer feedback, and business goals
  • Conduct market research and competitive analysis to identify opportunities and threats
  • Oversee product deployment and implementation processes, ensuring seamless onboarding for customers
  • Foster strong relationships with product development, marketing, and sales teams to ensure alignment on product goals and messaging
  • Define and track key performance indicators (KPIs) for product success
  • Use data and analytics to measure product performance, identify areas for improvement, and drive product optimization
Desired Qualifications
  • Experience with agile development methodologies and product management tools