Commercial Cooking Equipment Service Technician
About the job
- The candidate must be at least 18 years of age.
- The candidate must have three years of maintenance experience, including repairing commercial cooking or refrigeration equipment.
- Strong HVAC experience is a plus.
- The candidate must have a valid driver's license and a driving record aligned with the company's safety standards.
- The candidate must complete a background check and drug screen.
- The candidate must be able to work independently.
- The candidate must accurately and promptly complete required paperwork.
- The candidate must have customer service skills.
- The candidate must have a stable work history.
- The candidate must be able to regularly lift or move up to 50 pounds, frequently lift or move up to 100 pounds, and occasionally lift or move more than 100 pounds with assistance.
- The candidate must be able to perform repeated bending, twisting, stooping, kneeling, and ladder climbing.
- The candidate must be able to travel extensively each day to work-site locations.
- The candidate must be able to work in environments involving hot grease and high temperatures.
- The candidate must meet reasonable on-call requirements, including an on-call weekend rotation.
- Troubleshoot and repair commercial kitchen cooking, refrigeration, and HVAC equipment.
- Communicate with the branch office to order repair parts.
- Communicate with customers and the branch office about repair status.
- Complete service tickets according to procedures.
- Monitor truck stock to ensure required parts are stocked on the vehicle.
- Maintain the service vehicle, tools, and uniforms.
- Meet reasonable on-call requirements.
- Strong HVAC experience is a plus.
About the company
Whaley Foodservice provides service and maintenance for commercial kitchen equipment and offers OEM replacement parts through Whaley Parts & Supply. The company supports the foodservice industry with technical expertise, spare parts, and parts sourcing since 1944. It emphasizes dependable customer service and expert support as core capabilities, highlighted by recognition as a top South Carolina company. The key differentiators are its long track record, focus on authentic OEM parts, and a people-first approach to service. The goal is to be a trusted partner that keeps commercial kitchens running smoothly by delivering reliable maintenance, genuine parts, and responsive technical assistance.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Lexington, Kentucky
Founded
1944
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Simplify's Take
What believers are saying
- 2026 website updates show active recruiting and continuing investment in service capacity.
- Recent Air National Guard contract extends government relationships through 2030, stabilizing revenue.
- 22-location footprint and 400 technicians support cross-selling parts, maintenance, and emergency repair.
What critics are saying
- Whaley still recruits technicians in 2026, signaling chronic labor shortages and turnover pressure.
- Parts Town already owns Whaley; strategic autonomy is gone, limiting employee upside.
- If technician hiring stalls, response times slip and manufacturers shift service partners within 12 months.
What makes Whaley Foodservice unique
- Parts Town acquired Whaley in 2016, giving national distribution scale and purchasing power.
- Whaley claims 400 CFESA-trained technicians across 22 locations, unusually dense service coverage.
- Government contracts with Air National Guard and Defense Health Agency prove regulated-repair credibility.
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Benefits
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Paid Holidays
Paid Vacation
Training Programs
Professional Certification Support
Professional Development Budget