Description

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Overview

Are you a Product Manager who is customer-obsessed, and passionate about scaling a high-growth business?  Can you think strategically and set a vision, while also rolling up your sleeves to execute with the team?  Have you built experiences that surprised and delighted your customers?  Then this could be the opportunity for you!

Today’s small and medium-sized businesses (SMBs) face a myriad of decisions as they look to officially form their business. They come to LegalZoom for an accessible way to register their business, and we feel responsible for educating, guiding, and protecting them as they look to start and grow their business. In this role, you will partner with engineering, product design, and other cross-functional teams to remove the confusion for our customers and build their confidence.  You will reimagine the formation product experiences, placing primary importance on the user’s needs.  You’ll sweat the details, work side by side with the team, and lead with a high say/do ratio. This is an opportunity to make a big impact on the lives of our small business customers and truly unleash entrepreneurship.

You will

●Take a hands-on approach to leadership of your projects.  You’ll own planning and end-to-end execution of features/programs, working with business, product design, and engineering teams.  You’ll define the roadmap and inspire the team to execute.

●Focus on improving customer satisfaction, and by doing so, you’ll also enable a long-term relationship with LegalZoom beyond the point of formation.

●Be intimately connected with, and a champion for, our customers.

●Possess a learn fast, fail fast mindset – identify, then focus on the key opportunities.  You’ll understand risk, and recognize when to ship fast and iterate from there.

●Leverage data and insights to drive quality customer experiences while balancing real business outcomes.

You have

●3-5 years of tech industry product management experience.

●Proven track record of building and delivering successful software products,

●Data-driven mindset, with the ability to interpret the data in-context.  You make the recommendation and you act on it, with proven experience utilizing metrics & insights as tools for informed decision-making.

●Ability to leverage strong problem-solving and analytical skills to transform challenging user experience, business, and technology problems into actionable paths.

●Outstanding storytelling and communication skills, with the ability to adapt your style as you work with others up, down, and alongside you in the organization

●Background in consumer-focused products, or products focused on SMB end-users.

●Subscription service or SaaS experience preferred.

LegalZoom is a remote-first company and the national range for this role is ($108,000-$216,000). Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.

●  Medical, Dental, Vision Insurance

●  401k, With Matching Contributions

●  Paid Time Off

●  Health Savings Account (HSA)

●  Flexible Spending Account (FSA)

●  Short-Term/Long-Term Disability Insurance

●  Plus other wellness benefits to include:

○  Fertility

○  Mental Health

○  One Medical

○  Fringe lifestyle benefits up to $250

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment.  LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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