Manager - Partner Implementations

What we're looking for

Recora’s mission is to empower everyone to live a long, full and optimal life. We’re starting by redefining the future of heart health, and we’re looking for an operationally-oriented Manager, Partner Implementations to launch new partnerships and partner expansions. We’re quickly growing, and in this role, you will play a critical role in optimizing and executing Recora’s implementation methodology across our partners.

Our ideal candidate has considerable professional experience in a management consulting and/or project management role. You have a demonstrated ability to manage multiple implementation work streams in a structured and scalable manner. You are an effective communicator, who can influence clinical and business leaders with a data-driven, and process-oriented approach. You will thrive in this role if you enjoy solving complex problems and can align external partners with our internal teams to drive meaningful change in member healthcare experiences.

Reporting to the Director of Implementations, you have a proven ability to operate in technical contexts and lead, coordinate, and manage multiple stakeholders. You thrive while working at the intersection of internal operating teams and external stakeholders. And you’re not fazed by the complexities of managing multiple related initiatives.

Responsibilities

In this role, you will:

• Serve as a critical coordinating node across internal functions, including Operations, Clinical, Product, and Engineering teams, to stand up and launch Recora with new health systems and medical groups
• Be the single point of contact to Recora's partners during implementations, playing a critical role in achieving launch targets.
• Be the implementation project manager, both internally and externally for Recora's active client implementations
• Travel to client sites to provide support during go-lives (up to 50% on a monthly basis) and build relationships as needed
• Support operating teams and Director of Implementations with clear documentation and structured approaches to phased customer rollouts
• Execute on implementation plans with creativity and insights generated from deeply understanding the strategic partner, the market, and implications for the Recora operating model
• Evolve Recora’s Implementation Playbook, driving to standardize the quality, efficiency and effectiveness for subsequent implementations across key work streams, resource needs, staffing, and delivery timelines

Requirements for the Role:

• Bachelor's degree required
• Ability to engage, inspire, and build credibility and trust with both internal and external teams at medical groups and health systems
• 3-5 years of experience working with executives, cross-functional teams, and external customers and partners to drive business outcomes
• At least 2 years of healthcare consulting or similar management experience, and strong project management skills
• Ability to thrive in a less structured environment and develop creative solutions to complex problems where no playbook exists
• General operations experience (at a digital health company is a plus)
• Excellent collaboration and time management skills
• Effective communication skills: the ability to be direct, logical, and succinct
• Experience meeting deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment
• Highly detail-oriented, extremely organized, and results-driven; exceptional at creating process and structure
• Exceptional analytical/technical skills
• Desire to improve the status quo
• Passion for health care as evidenced by academic or personal pursuits and professional experience
• Willing to travel, work with clients on West Coast or central hours, and proximity to a major airport
• NYC-based candidates excited to work IRL 2+ days per week strongly preferred

Benefits

• Equity compensation in Recora
• Generous PTO / sick leave/health benefits
• FSA Commuter Benefits
• 401(k) plan
• Free lunch and snacks in the NY office
• Health and wellness stipend