Marriott International

Manages and franchises hotels around the world

Spa Massage Therapist

Massage & BodyworkConfirmed live in the last 24 hours

Full-timeNo salary listedIn-person

About the Job

Requirements

At least 1 year of related work experience is preferred.
A state or regional massage license is required.
A technical, trade, or vocational school degree is preferred.
The role requires standing, sitting, or walking for extended periods; grasping, turning, and manipulating objects of varying sizes and weights; and moving, lifting, carrying, pushing, pulling, or placing objects weighing up to 10 pounds without assistance.
The role requires fine motor skills and hand-eye coordination.

Responsibilities

Provide massage services to guests using props and/or products.
Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
Assess guest needs and inquire about contraindications, including allergies, high blood pressure, and pregnancy, before beginning service.
Keep up to date with current techniques and modalities related to the field of work.
Escort guests to and from treatment rooms.
Arrange the workstation, treatment room, and/or drapes.
Frequently check with guests to promote comfort, safety, and security throughout service.
Promote and sell spa and salon services, including related retail offerings.
Clean, maintain, and sterilize tools.
Maintain cleanliness of the workstation and/or treatment room throughout the shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
Monitor and adhere to the day's time schedule.
Handle inappropriate guest behavior by following Marriott International standard operating procedures, including stopping a treatment or service and informing a supervisor or manager when necessary.
Maintain current skills and licensure in the service area as required by regional requirements.
Report accidents, injuries, and unsafe work conditions to a manager, and complete safety training and certifications.
Follow company policies and procedures; maintain a clean and professional uniform and appearance; protect confidential proprietary information and company assets.
Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: State or Regional Massage License

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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